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Regular blogs related to mediation, conflict or other workplace issues. To subscribe to ensure that you don’t miss one, please subscribe to our newsletter.

 


CIPD Research on Causes and Approaches to Workplace Conflict.

April 8th, 2015

CIPD reports highlight the pivotal role of line managers.  Recent CIPD research confirms that conflict is a common feature at work, that the role of line managers is pivotal and that employers are making increased use of mediation and other forms of dispute resolution. Details are summarised below together… Read more »

A Time for Reflection

January 5th, 2015

New year is a good time for both reflection and resolution. This year I have not made any resolutions but I have spent some of my down time reflecting on how both I and my  business have grown and developed over the past four years. Reflection is very important in the work that… Read more »

Neutral Assessment: another conflict resolution option

July 24th, 2014

Neutral Assessment is a valuable and effective alternative in certain conflict situations; combining some of the advantages of an investigation and a mediation. Neutral Assessment is particularly useful where there are complex HR issues that need to be explored, for example where there are large group conflicts… Read more »

I should be so lucky

March 28th, 2014

Last night I took part in the CEO Sleep out in Cardiff and had what I think was officially the worst nights sleep ever! It was however for a very good cause and it has really brought home to me how incredibly hard it must be to sleep out… Read more »

Our Newsletter

Testimonial

It’s always been an absolute pleasure to work with Dionne.  She is always professional, prompt to respond and looking for a constructive outcome in every situation.  We have greatly appreciated the work she has done for us. Working with witnesses in what can often be challenging circumstances requires a high level of emotional intelligence and skill.  Throughout Dionne managed every meeting with professionalism and sensitivity, working towards a constructive outcome for all parties.  Her communication was prompt and focussed and allowed the company to entrust her with managing a complex situation greatly enhancing the value to the business and to managers involved.  This is an incredibly challenging environment and Resolution at work and, Dionne in particular, have delivered for the company without fail. The value gained from being able to trust Dionne/Resolution at Work to manage complex casework has been immensely valuable to the organisation.  It gives an independent and professional credibility to the process and enhances the reputation of the business as a result.

Andy Perry, Head of HR, Radioactive Waste Management Limited | Head of HR, Radioactive Waste Management Limited

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Featured Case Studies

Bullying and harassment – Manufacturing

Many mediation cases involve allegations of bullying, harassment or discrimination. Mediation allows these issues to be aired in a safe environment, enabling individuals to “deal with the elephant in the room”.

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