Email: [email protected] Tel: 08000 489235 LinkedIn
Our team of experts is made up of highly experienced mediators, coaches and conflict resolution professionals from a variety of backgrounds including HR, legal, facilitation and training. We all share in the same passion of working with individuals and organisations to reduce the negative impact of unresolved conflict in the workplace.
Resolution at Work is proud to be Cyber Essentials Certified, so our clients can feel confident in our ongoing commitment to Cyber Security.
The power to resolve conflict lies within; we work with individuals, teams and organisations to empower them to positively manage conflict and engage in positive conflict.
We pride ourselves on our professionalism; bringing experience from a wide range of backgrounds including HR, law, facilitation and mediation.
We provide creative, future focused and sustainable options to enable our clients to positively manage conflict in the workplace
We act with honesty and integrity in everything we do.
We provide a trusted and friendly service, working in partnership with our clients
Expert in: Mediation Services Conflict Training Workplace Investigations Supporting Organisations Conflict Coaching
A background in HR and employment law combined with extensive mediation and complex workplace investigations experience.
Expert in: Mediation Services Supporting Organisations Conflict Coaching
John started mediating in 1996 and created Mediation at Work in 2000. John is passionate about supporting organisations to become conflict positive.
Expert in: Mediation Services Conflict Training Workplace Investigations Supporting Organisations Conflict Coaching
Sarah is an accredited workplace and employment mediator with a background in employment law.
Expert in: Mediation Services Conflict Coaching
Naomi is a registered mediator and accredited coach, and supports our clients and consultants in managing the day to day organisation of projects and services.
Expert in: Workplace Investigations Supporting Organisations
Trish is a Fellow of the CIPD and the Chief Executive Officer of Resolution at Work
Expert in: Mediation Services Workplace Investigations Supporting Organisations Conflict Coaching
An accomplished HR Consultant with over 20 years’ experience gained within public, private and not for profit sectors
Expert in: Mediation Services Conflict Training Supporting Organisations Conflict Coaching
Denise is a senior HR professional who has worked in a range of roles for over 25 years, mostly in the not-for-profit/charity sector in recent years.
Expert in: Mediation Services Workplace Investigations Supporting Organisations
An experienced independent investigator and accredited workplace and employment mediator with 30 years’ experience as a senior employment lawyer, specialising in public sector work, before joining Resolution at Work in 2022.
Expert in: Mediation Services Workplace Investigations Supporting Organisations
Lousha is an experienced, dynamic, solutions focused employment lawyer and HR consultant. Lousha is highly regarded for her personable and professional approach and her unrivalled people skills.
Expert in: Mediation Services Conflict Training Supporting Organisations Conflict Coaching
Lynne is a registered Workplace Mediator, and experienced Coach specialising in Leadership development
Expert in: Mediation Services Conflict Training Supporting Organisations
Phil joined Resolution at Work in the Spring of 2022 and brings with him a wealth of experience from a varied career across the legal, nursing and academic sectors.
Resolution at Work Ltd has been at the forefront of workplace mediation and conflict resolution since 2000. Our Associates have worked as highly respected mediators, coaches and facilitators for many years building up very strong reputations and relationships with clients.
Our Managing Director, Alison Love combines a background in management, HR and employment law and brings this experience to the provision of mediation and conflict resolution services in Wales and England.
Our ever growing band of Associates bring a mix of backgrounds and experience. Working as a combined team, we now provide an expanded range of mediation, conflict resolution, coaching, neutral assessments, team/group facilitation, investigation and training services. At the heart of all our services is the desire to empower staff to improve their working relationships and ability to manage relationships for the benefit of all.
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I have found the experience of coaching extremely positive. From the initial assessment of my traits (using the CDP Model) to working one to one with Naomi, I have managed to identify personal development objectives and have been provided with new techniques and support to achieve them. I cannot recommend this service more, especially for people in the Veterinary industry that often do not receive these skills within their training. I feel much more confident in completing my job role with minimal personal stress.
Emma Martin, Head RVN and JVP, Vets4Pets | Emma Martin
We had a fabulous evening at the CIPD in Wales awards on Friday! We wined, we dined and we danced the night away. It was fantastic… Read more »
3 new members of the Resolution at Work team have recently become certified in the fantastic Conflict Dynamics Profile model for conflict coaching, and we have… Read more »
It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.
Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.
