Our team of experts is made up of highly experienced mediators, coaches and conflict resolution professionals from a variety of backgrounds including HR, legal, facilitation and training. We all share in the same passion of working with individuals and organisations to reduce the negative impact of unresolved conflict in the workplace.
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Expert in: Mediation Services Conflict Training Workplace Investigations Supporting Organisations Conflict Coaching
A background in HR and employment law combined with extensive mediation and complex workplace investigations experience.
John started mediating in 1996 and created Mediation at Work in 2000. John is passionate about supporting organisations to become conflict positive.
Expert in: Mediation Services Conflict Training Workplace Investigations Supporting Organisations Conflict Coaching
Sarah is an accredited workplace and employment mediator with a background in employment law.
Expert in: Mediation Services Conflict Coaching
Naomi is a registered mediator and accredited coach, and supports our clients and consultants in managing the day to day organisation of projects and services.
Expert in: Workplace Investigations Supporting Organisations
Trish is a Fellow of the CIPD and the Chief Executive Officer of Resolution at Work
Expert in: Mediation Services Workplace Investigations Supporting Organisations Conflict Coaching
An accomplished HR Consultant with over 25 years’ experience gained within public, private and not for profit sectors
Expert in: Mediation Services Conflict Training Supporting Organisations Conflict Coaching
Denise is a senior HR professional who has worked in a range of roles for over 25 years, mostly in the not-for-profit/charity sector in recent years.
Expert in: Mediation Services Workplace Investigations
Experienced Investigator and accredited civil, commercial and workplace mediator
Expert in: Mediation Services
Qualified workplace mediator, coach, MHFA and trainer
Expert in: Mediation Services Workplace Investigations Supporting Organisations
An experienced independent investigator and accredited workplace and employment mediator with 30 years’ experience as a senior employment lawyer, specialising in public sector work, before joining Resolution at Work in 2022.
Expert in: Mediation Services
Highly experienced mediator with over 25 years experience
Expert in: Mediation Services Conflict Training Supporting Organisations Conflict Coaching
Lynne is a registered Workplace Mediator, and experienced Coach specialising in Leadership development
Expert in: Mediation Services Conflict Training Supporting Organisations
Phil joined Resolution at Work in the Spring of 2022 and brings with him a wealth of experience from a varied career across the legal, nursing and academic sectors.
What Is Workplace Mediation? A Practical Guide for Employers and Employees Workplace conflict is inevitable in any business. Whether it’s a disagreement between colleagues, communication breakdowns… Read more »
Common mistakes people make in workplace mediation (and how to avoid them) At Resolution at Work, we spend a lot of time helping people have conversations… Read more »
It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.
Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.