Archive for the ‘difficult conversations’ Category

Happy New Year 2023

January 4th, 2023

Our Values: Empowering, Professional, Creative, Integrity, Trust   Returning to work after the break, we have been reading through the resolutions, round-ups and predictions for the year ahead. This has inspired us to use the start of the new year as an opportune time to revisit company… Read more »

A Resolution Approach to Investigations

August 3rd, 2022

“I was angry with my friend; I told my wrath, my wrath did end. I was angry with my foe; I told it not, my wrath did grow.” – William Blake   As we know, the traditional model for workplace investigations is highly formalised, with a focus on… Read more »

Top 10 Tips for Having Difficult Conversations at Work – by Dionne Dury

October 31st, 2019

It is par for the course as a manager that you will face having difficult conversations with staff from time to time. Such conversations might include tackling personal sensitive issues, providing developmental feedback, raising performance issues, disciplining staff or telling an employee that they are at risk… Read more »

Conflict Resolutions for 2019 by Alison Love

January 3rd, 2019

Conflict Resolutions 2019 by Alison Love I don’t really do New Year Resolutions and generally don’t like lists so I thought a list of resolutions would be an excellent idea! A resolution is defined as a “firm decision to do or not to do something”. Here is… Read more »

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Testimonial

The report was very professional, it dealt with all the issues raised and was particularly thorough. It clearly took the time to fully understand all of the issues and background. It was complex but the report really helped to break it down and I’m hoping we can progress in a positive manner following the recommendations.

Group HR Manager, Energy Sector |

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Happy New Year 2024

Happy New Year! We hope you all enjoyed some downtime over what can be a hectic period. For obvious reasons, 'Resolution' is always at the forefront… Read more »

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Featured Case Studies

Group Conflict – Conflicts between teams

It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.

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Conflict Coaching – Shareholder/Director dispute

Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.

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