CIPD in Wales Awards 2024 Best Learning and Development Initiative
We had a fabulous evening at the CIPD in Wales awards on Friday! We wined, we dined and we danced the night away. It was fantastic… Read more »
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Resolve! is an award winning game-based training day that challenges your managers to make true-to-life decisions, whilst considering the consequences of their actions or nonaction. Our Conflict Simulation Game will encourage engagement and learning through discussion in an enjoyable and interactive way. The overarching theme of Resolve! is workplace conflict, covering commonplace challenges your teams may face:
Resolve! allows for considerable tailoring of specific outcomes or prioritising one learning objective over another. We will work with you to ensure the experience is truly bespoke in order to deliver your organisation’s learning requirements.
Resolve! is an interactive Facilitated Game Day run by our expert training facilitators. Resolve! is an easy to learn game that introduces your managers to a conflict situation that evolves based on the decisions they make. At each stage of the game, the participants are presented with new information about the situation to which they must respond.
They are given multiple choice actions and the choices they make impact how the situation will develop, just as it would in a real conflict.
The decisions will also be measured in terms of the true cost of conflict
Discussion will revolve around the benefits of following one course of action rather than the other options. Each team will make a case for a given option, and following the discussion, the participants will vote individually based on what they feel are the most compelling arguments. The option that accumulates the most votes will be the course of action that is followed. Once participants have navigated their way through the conflict situation, having made 6 decisions, regardless of where they finish up, they will be presented with all the facts of the scenario. At this stage, the teams will draft their own action plan and lessons learned summary, based on the decision they made throughout the day.
Throughout the game, the teams will need to discuss if they should act or wait and see, should they take formal action or perhaps explore an informal route?
These discussions become the simulation of the conversations that might take place in a given situation. Along the way, they will consider the skills required to deal with a conflict situation and utilise the tools and support available to them. In playing Resolve! participants will be reminded that there is always a financial and emotional cost to having to deal with conflict in the workplace, and the decisions they make will ultimately dictate the total cost to the organisation and those involved.
We have had some exceptional feedback from Resolve! game days, here are a few takeaways:
“I have not seen a training that runs like this where everyone was so engaged and eager to contribute and listened to. Really well hosted!”
“The course was very good, I liked the ‘hands on’ element and the collaboration aspect, even the arguing your case even when you knew it wasn’t the correct path.”
“It was a good course and I enjoyed it. I have never had to deal with conflict resolution in the office but I feel better prepared now.”
“Living through the discussions via the scenarios really resonated and landed. The case studies gave the day an authentic feel and the debates were good.”
Resolve! Wins the CIPD In Wales Award 2024 for Best Learning and Development Initiative!
Want to hear more? Contact us to find out how Resolve! can help your teams turn the tables on workplace conflict.
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The report was very professional, it dealt with all the issues raised and was particularly thorough. It clearly took the time to fully understand all of the issues and background. It was complex but the report really helped to break it down and I’m hoping we can progress in a positive manner following the recommendations.
Group HR Manager, Energy Sector |
We had a fabulous evening at the CIPD in Wales awards on Friday! We wined, we dined and we danced the night away. It was fantastic… Read more »
3 new members of the Resolution at Work team have recently become certified in the fantastic Conflict Dynamics Profile model for conflict coaching, and we have… Read more »
It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.
Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.