Archive for the ‘Conflict Management’ Category

Top 10 Tips for Having Difficult Conversations at Work – by Dionne Dury

October 31st, 2019

It is par for the course as a manager that you will face having difficult conversations with staff from time to time. Such conversations might include tackling personal sensitive issues, providing developmental feedback, raising performance issues, disciplining staff or telling an employee that they are at risk… Read more »

Conflict Resolutions for 2019 by Alison Love

January 3rd, 2019

Conflict Resolutions 2019 by Alison Love I don’t really do New Year Resolutions and generally don’t like lists so I thought a list of resolutions would be an excellent idea! A resolution is defined as a “firm decision to do or not to do something”. Here is… Read more »

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Testimonial

From my perspective the whole process has gone very smoothly, from my initial call with Alison through to Sarah your office manager completing our new supplier paperwork and of course John for being proactive in contacting me. Both [redacted] and [redacted] have also asked me to pass on their thanks to you, [redacted] also mentioned he was very impressed with the service that has been provided.

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What we can do!

We are all having to adapt rapidly to many challenges during this difficult time. I have to admit that I have been struggling to come to… Read more »

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Featured Case Studies

Bullying and harassment – Manufacturing

Many mediation cases involve allegations of bullying, harassment or discrimination. Mediation allows these issues to be aired in a safe environment, enabling individuals to “deal with the elephant in the room”.

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