Archive for the ‘investigations’ Category

Conflict Coaching Down Under

December 1st, 2016

I have recently returned from a trip to Australia where I undertook a four-day training course on conflict management coaching. As well as having a very nice time in the spring sunshine I have successfully become a trained CINERGY conflict management coach. I have been aware of the CINERGY… Read more »

Reflections on the Causes and Approaches to Workplace Conflict.

October 5th, 2016

  Over a year ago I did some analysis of the mediation and conflict resolution work that I have been involved in for a number of years. Sine then it has been a busy time with much change. In April I acquired and existing mediation services business… Read more »

A Time for Reflection

January 5th, 2015

New year is a good time for both reflection and resolution. This year I have not made any resolutions but I have spent some of my down time reflecting on how both I and my  business have grown and developed over the past four years. Reflection is very important in the work that… Read more »

Neutral Assessment: another conflict resolution option

July 24th, 2014

Neutral Assessment is a valuable and effective alternative in certain conflict situations; combining some of the advantages of an investigation and a mediation. Neutral Assessment is particularly useful where there are complex HR issues that need to be explored, for example where there are large group conflicts… Read more »

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Testimonial

Thank you for the mediation, I am feeling optimistic going forward that we will be able to move on.
 
Although I was very nervous and upset, I wanted to say I found the first session extremely helpful and you did put me at my ease.  You also helped me to focus on what I wanted to say and how I wanted the mediation meeting to flow.  I think this helped immensely for the actual mediation, it did make me focus on what I wanted to achieve and how we would achieve it rather than the vitriolic he said/she said which would not necessarily move the relationship forward.
 
The discussion we had would not have happened in the work place, and if I had attempted it, I don’t think it would have been as focussed or productive.  

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Featured Case Studies

Group Conflict – Conflicts between teams

It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.

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Conflict Coaching – Shareholder/Director dispute

Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.

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