I have recently returned from a trip to Australia where I undertook a four-day training course on conflict management coaching. As well as having a very nice time in the spring sunshine I have successfully become a trained CINERGY conflict management coach. I have been aware of the CINERGY… Read more »
Over a year ago I did some analysis of the mediation and conflict resolution work that I have been involved in for a number of years. Sine then it has been a busy time with much change. In April I acquired and existing mediation services business… Read more »
“Can’t see the wood from the trees” is a commonplace saying; one that I sometimes use myself and one that can often apply to those that I meet who are in a conflict situation, whether in the context of a mediation or conflict coaching. So this got… Read more »
New year is a good time for both reflection and resolution. This year I have not made any resolutions but I have spent some of my down time reflecting on how both I and my business have grown and developed over the past four years. Reflection is very important in the work that… Read more »
Neutral Assessment is a valuable and effective alternative in certain conflict situations; combining some of the advantages of an investigation and a mediation. Neutral Assessment is particularly useful where there are complex HR issues that need to be explored, for example where there are large group conflicts… Read more »
Our newsletter provides details of latest news, upcoming events and links to interesting articles around the topic of conflict resolution, mediation and training.
Using the neutral assessment as a tool to really understand the issues in particular areas of our organisation has been really powerful. Non- judgmental and transparent this approach allowed us to work with our staff to address concerns, celebrate what was working and move forward in a structured way. Listening and acting on the results have made a huge difference and impacted on performance, retention and engagement levels.
Angela Lewis, Director of People Transformation, Companies House | Director of People Transformation
I am often asked what a Neutral Assessment is, how and when you would use it, what the process involves and what are the benefits. Whenever… Read more »
No, we're not referring to the 80's pop song by New Order! Blue Monday occurs on the third Monday of January; it is considered to be… Read more »
Mediation can also be used very effectively where there is a team or group conflict. One recent case involved a well established and highly experienced team who were having difficulty with their current manager.
Many mediation cases involve allegations of bullying, harassment or discrimination. Mediation allows these issues to be aired in a safe environment, enabling individuals to “deal with the elephant in the room”.