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Regular blogs related to mediation, conflict or other workplace issues. To ensure that you don’t miss one, please subscribe to our newsletter.
Over a year ago I did some analysis of the mediation and conflict resolution work that I have been involved in for a number of years. Now six months into my time with Mediation at Work I thought it would be a good time to revisit this… Read more »
How do you measure success? As a mediator, it is important to me that participants can fully participate in the process, have their say, and hear the other person’s perspective. It is not necessary that they agree, but it is important that they have increased understanding; both… Read more »
How did you get started? In 1990 I was invited to join the board of Bristol Mediation, a community mediation service working with neighbours in dispute. I trained as a community mediator and quickly realised that mediation in the workplace too would be a good idea! Mediation… Read more »
Questions and learning from our mock mediation session on 25 May 2016 Thank you to those who attended our launch event on 25th May and for the great audience participation in our live mock mediation. We were delighted by the positive feedback that we received as well… Read more »
I remember my business partner saying to me that it was her “lightbulb moment” when she trained to become a workplace mediator and left the corporate legal world behind her. I am not sure at the time that I really knew what she meant. However, after encouraging… Read more »
My journey to becoming Operations Director of Mediation at Work As the new Operations Director of Mediation at work I wanted one of my first jobs to be to share with you how I came to be where I am today. I first met my business partner,… Read more »
Having signed on the dotted line and completed all of the legalities I am immensely proud to now be able to call myself Operations Director of Mediation at Work. It’s an exciting time for me and Alison Love, newly appointed Managing Director of the company, as… Read more »
“Can’t see the wood from the trees” is a commonplace saying; one that I sometimes use myself and one that can often apply to those that I meet who are in a conflict situation, whether in the context of a mediation or conflict coaching. So this got… Read more »
I have been becoming increasingly interested in mindfulness recently. This comes from a number of sources. Firstly, it is difficult to pick up a newspaper or read any HR press without there being some reference to it’s positive impact on employees and the number of books and… Read more »
Curiosity is a positive trait which has many benefits; it is heralded as an important leadership characteristic and also plays a vital role in both promoting positive conflict and resolving conflict that has become difficult or destructive. So how then did it kill the cat?
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The report was very professional, it dealt with all the issues raised and was particularly thorough. It clearly took the time to fully understand all of the issues and background. It was complex but the report really helped to break it down and I’m hoping we can progress in a positive manner following the recommendations.
Group HR Manager, Energy Sector |
We had a fabulous evening at the CIPD in Wales awards on Friday! We wined, we dined and we danced the night away. It was fantastic… Read more »
3 new members of the Resolution at Work team have recently become certified in the fantastic Conflict Dynamics Profile model for conflict coaching, and we have… Read more »
It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.
Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.