Resolution at Work

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Events

Detailed below are our  training programmes and other client events.

  • Upcoming Events
  • Previous Events

Upcoming Events

May192022

Free webinar: “Time to ditch the grievance?”

When: May 19 2022 | Where: via Zoom

A free event for managers and leaders focusing on workplace conflict resolution policies

View details »

Sep152022

Free webinar: Conflict coaching

When: September 15 2022 | Where: via Zoom

A free event for managers and leaders focusing on workplace conflict resolution skills

View details »

Nov022022

Free webinar: Resolving team disputes

When: November 02 2022 | Where: via Zoom

A free event for managers and leaders focusing on resolving workplace conflict in teams

View details »

Nov152022

Foundation in Workplace Mediation

When: November 15 2022 | Where: THE HOLIDAY INN EXPRESS, NEWPORT

Accredited programme covering all aspects of the learning required to start practising as a workplace mediator

View details »

Previous Events

Mar102022

Free webinar: Conflict skills for managers and leaders

When: March 10 2022 | Where: Online

A free event for managers and leaders focusing on workplace conflict resolution

View details »

Dec072021

When: December 07 2021 | Where: via Zoom

Join Legal News Wales for the third event in their free, online series supported by the Civil Mediation Council to explore how mediation can help the employee dispute process for the better, to help employers, HR, managers & legal professionals create positive, collaborative & sustainable workplaces.

View details »

Nov252021

Workplace conflict series: Managing hybrid working

When: November 25 2021 | Where: Online

Join Legal News Wales & special guests for the second event in our series of free, online sessions on managing workplace conflict.

View details »

Nov162021

Foundation in Workplace Mediation

When: November 16 2021 | Where: THE HOLIDAY INN EXPRESS, NEWPORT

The programme covers all aspects of the learning required to start practising as a workplace mediator

View details »

Nov032021

Take the Stress out of Workplace Investigations (free webinar)

When: November 03 2021 | Where: via Zoom

In this webinar we will explore how to manage and conduct an investigation in a way that reduces stress for all involved

View details »

Sep152021

The Art of Having a Difficult Conversations (free webinar)

When: September 15 2021 | Where: via Zoom

Details to follow

View details »

May112021

Foundation in Workplace Mediation – online programme

When: May 11 2021 | Where: Online

Run over 8 manageable half-day modules, this programme covers all aspects of the learning required to start practising as a workplace mediator

View details »

May062021

How Unresolved Conflict Impacts on Mental Health (free webinar)

When: May 06 2021 | Where: via Zoom

Details to follow

View details »

Apr212021

Workplace Conflict, Mediation and the Pandemic – What’s changed? Hosted by South East Wales branch Facilitated by Civil Mediation Council in Wales

When: April 21 2021 | Where: The Village Hotel, Cardiff

We reflect here on what we can learn from the conflicts that have arisen as a result of the changes and uncertainty that staff have experienced.

View details »

Mar042021

Webinar: Returning to work when relationships have been damaged (free webinar)

When: March 04 2021 | Where: via Zoom

In a world where working practices have been turned upside down managing an employee’s return to work is even more challenging

View details »

Dec172020

Resolution at Work’s Christmas Quiz & Social in Aid of Crisis

When: December 17 2020 | Where: Zoom

Join us at 7pm on Thursday 17 December for a fun festive quiz with your favourite tipple, with all ticket proceeds going to charity. Individual entries (unless able to take part as a team from the same Zoom login) and festive dress code (jumper or headwear) preferred but not essential! The winner receives a bottle of champagne.

View details »

Dec032020

Resolving Team Conflict

When: December 03 2020 | Where: via Zoom

A free webinar aimed at HR professionals and line managers.

View details »

Nov112020

CMC Annual Conference 2020

When: November 11 2020 | Where: Online

Join Dionne and others from the CMC Workplace/Employment work group to discuss current and future issues that are likely to arise in workplace mediations, considering these from an employer, employee and mediator perspective.

View details »

Nov042020

Getting Buy-in for Mediation (facilitated by CMC Wales, hosted by CIPD Wales)

When: November 04 2020 | Where: Zoom

Why is it still hard to obtain agreement to enter into mediation, particularly given the high success rates and the destructive nature of the alternative formal processes?

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Oct152020

World Values Day: Values, conflict & resilience in a changing world

When: October 15 2020 | Where: Online

This webinar will explore the core values we need as employees, teams, leaders and organisations to be successful in the future.

View details »

Sep092020

The Art & Science of Conflict Management: Managing High Emotions in Conflict (free webinar)

When: September 09 2020 | Where: via Zoom

The fourth in a series of four taster sessions on key skills for conflict management.

View details »

Jul142020

The Art & Science of Conflict Management: Diversity (free webinar)

When: July 14 2020 | Where: via Zoom

The third in a series of four taster sessions on key skills for conflict management focuses on diversity.

View details »

Jun252020

The Art & Science of Conflict Management: Independence & Neutrality (free webinar)

When: June 25 2020 | Where: via Zoom

The second in a series of four taster sessions on key skills for conflict management focuses on maintaining objectivity.

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Jun162020

Conflict Resolution in a Virtual World with CIPD West Of England Branch

When: June 16 2020 | Where: Online

We have all been forced to think differently and adapt our ways of working over the last few months as work and life have changed beyond recognition. At Resolution at Work we have taken a long hard look at the way we provide conflict resolution services, challenged our thinking, questioned previously held beliefs at the “old” ways of doing things and had to move right out of our comfort zone and now provide all our services virtually.

View details »

Jun032020

The Art & Science of Conflict Management: Words Matter (free webinar)

When: June 03 2020 | Where: via Zoom

The first in a series of four taster sessions on key skills for conflict management focuses on the use of language.

View details »

May202020

CIPD Wales – Conflict Resolution in a Virtual World

When: May 20 2020 | Where: Online

We have all been forced to think differently and adapt our ways of working over the last few months as work and life have changed beyond recognition. At Resolution at Work we have taken a long hard look at the way we provide conflict resolution services, challenged our thinking, questioned previously held beliefs at the “old” ways of doing things and had to move right out of our comfort zone and now provide all our services virtually.

View details »

Mar122020

The Art & Science of Conflict Management FREE taster session

When: March 12 2020 | Where: Engine Shed, Bristol

The third in our series of taster sessions

View details »

Feb272020

Navigate the snakes and ladders of conflict resolution

When: February 27 2020 | Where: The Business School, University of West of England

An interactive session exploring the various options available to manage workplace conflict; mediation, conflict coaching, neutral assessment, facilitated conversation. When it becomes clear that there is some ongoing disharmony amongst colleagues at work, there are a variety of ways of responding to this. This interactive session looks at the pros and cons of each and considers which may help to positively manage the situation and which may escalate the situation; how to climb up the ladders and how to avoid the snakes that may be hiding in the long grass! Speakers: This workshop is led by Dionne Dury and Sarah Embleton of Resolution at Work. Both have extensive backgrounds in employment law advising on workplace disputes and both are accredited and practising mediators.

View details »

Sep192019

FREE taster session – The Art & Science of Conflict Management: The Importance of Being Neutral

When: September 19 2019 | Where: Engine Shed, Bristol

In the second in our series of taster sessions we consider the importance of being neutral.

View details »

May082019

Foundation in Workplace Mediation

When: May 08 2019 | Where: The Holiday Inn Express, Newport

This five day programme is running on 8, 9, 10, 15 & 16 May 2019 and covers all aspects of the learning required to start practising as a workplace mediator and leading to accreditation for successful participants

View details »

Mar142019

The Art & Science of Conflict Management: Words Matter – FREE Taster Session

When: March 14 2019 | Where: The Engine Shed, Bristol

The first in our series of bite size breakfast sessions looking at the use of language in conflict resolution.

View details »

Nov202018

Introduction to Workplace Investigations

When: November 20 2018 | Where: Cardiff

A one day course providing an overview of how to successfully conduct a workplace investigation. The course looks at the investigation process, the analytical and personal skills involved and guidance on drafting a robust investigation report.

View details »

Oct112018

An Introduction to Conflict Coaching

When: October 11 2018 | Where: Cardiff

A one day course looking at conflict coaching; a form of coaching that enables individuals to better understand conflict and how to resolve it

View details »

Jun142018

Introduction to Workplace Investigations

When: June 14 2018 | Where: The Engine Shed, Bristol

A one day course providing an overview of how to successfully conduct a workplace investigation. The course looks at the investigation process, the analytical and personal skills involved and guidance on drafting a robust investigation report.

View details »

Jun122018

Resolution Skills for Managers

When: June 12 2018 | Where: Cardiff

A one day course designed for managers to help understand how and why conflict arises in the workplace, the different options available and skills required to manage it

View details »

Apr252018

An Introduction to Workplace Mediation

When: April 25 2018 | Where: The Engine Shed, Bristol

A one day course to introduce delegates to how workplace mediation works in practice and a taster of the skills and processes involved

View details »

Apr172018

Difficult Conversations

When: April 17 2018 | Where: Cardiff

A one day course to provide delegates with the skills and confidence to tackle difficult workplace conversations

View details »

Mar152018

Resolution Skills for Managers

When: March 15 2018 | Where: The Engine Shed, Bristol

A one day course designed for managers to help understand how and why conflict arises in the workplace, the different options available and skills required to manage it

View details »

Mar062018

An Introduction to Conflict Coaching

When: March 06 2018 | Where: The Engine Shed, Bristol

A one day course looking at conflict coaching; a form of coaching that enables individuals to better understand conflict and how to resolve it

View details »

Feb282018

An Introduction to Workplace Mediation

When: February 28 2018 | Where: Cardiff

A one day course to introduce delegates to how workplace mediation works in practice and a taster of the skills and processes involved

View details »

Feb072018

Resolution Skills for Managers (No more bookings being taken for this event)

When: February 07 2018 | Where: The Engine Shed, Bristol

A one day course designed for managers to help understand how and why conflict arises in the workplace, the different options available and skills required to manage it

View details »

Nov072017

Difficult Conversations

When: November 07 2017 | Where: The Engine Shed, Bristol

A one day course to provide delegates with the skills and confidence to tackle difficult workplace conversations

View details »

Oct122017

Mediation Skills for Managers

When: October 12 2017 | Where: All Nations Centre - Cardiff

A one day course on how to use mediation skills and techniques to positively resolve conflict and to enhance management and leadership skills.

View details »

Sep192017

Introduction to Workplace Investigations

When: September 19 2017 | Where: The Engine Shed, Bristol

Introduction to Workplace Investigations

View details »

Jun132017

Mediation Skills for Managers

When: June 13 2017 | Where: The Engine Shed, Bristol

Mediation Skills for Managers

View details »

May182017

Introduction to Workplace Investigations

When: May 18 2017 | Where: All Nations Centre - Cardiff

A one day course providing an overview of how to successfully conduct a workplace investigation. The course looks at the investigation process, the analytical and personal skills involved and guidance on drafting a robust investigation report.

View details »

Apr262017

Having Difficult Conversations and How to Manage Them

When: April 26 2017 | Where: The Engine Shed, Bristol

Having Difficult Conversations and How to Manage Them

View details »

Mar202017

Foundation in Workplace Mediation

When: March 20 2017 | Where: All Nations Centre, Cardiff

Foundation in Workplace Mediation

View details »

Nov092016

Mediation Skills for Managers

When: November 09 2016 | Where: The Engine Shed, Bristol

Mediation Skills for Managers

View details »

Oct122016

Introduction to Workplace Investigations

When: October 12 2016 | Where: The Engine Shed, Bristol

Introduction to Workplace Investigations

View details »

Sep212016

Having Difficult Conversations and How to Manage Them

When: September 21 2016 | Where: The Engine Shed, Bristol

Having Difficult Conversations and How to Manage Them

View details »

May252016

Mock Mediation

When: May 25 2016 | Where: The Engine Shed, Bristol (9.00 - 12.45)

Mock mediation

View details »

Sep152015

Foundation in Workplace Mediation

When: September 15 2015 | Where: Wales

The programme covers all aspects of the learning required to start practising as a workplace mediator and leading to accreditation for successful participants

View details »

Mar032015

Mediation Skills For Managers

When: March 03 2015 | Where: Cardiff City Stadium

A one day course on how to use mediation skills and techniques to positively resolve conflict and to enhance management and leadership skills.

View details »

Nov062014

Introduction to Workplace Investigations

When: November 06 2014 | Where: Cardiff City Stadium

A one day course providing an overview of how to successfully conduct a workplace investigation and the skills involved.

View details »

Aug212014

HR: Peacemaker, coach, mediator or piggy in middle?

When: August 21 2014 | Where: Liberty Stadium, Swansea

This course will explore the various interventions that can be utilised and consider when each might be appropriate and the skills required. By the end of this course delegates will be better able to assist line-managers in dealing with matters directly in addition to developing their own skills to intervene where appropriate.

View details »

Jul032014

Constructive Communication and Conflict Management

When: July 03 2014 | Where: Hilton, Newport

This seminar is ideally suited for those new into a management or team leader role, looking at how communication styles can impact, understanding motivation and engagement and providing strategies to resolve conflict

View details »

Jun182014

HR: Peacemaker, coach, mediator or piggy in middle?

When: June 18 2014 | Where: Hilton, Newport

This course will explore the various interventions that can be utilised and consider when each might be appropriate and the skills required. By the end of this course delegates will be better able to assist line-managers in dealing with matters directly in addition to developing their own skills to intervene where appropriate.

View details »

Mar122014

Constructive Communication and Conflict Management

When: March 12 2014 | Where: Cardiff City Stadium

This seminar is ideally suited for those new into a management or team leader role, looking at how communication styles can impact, understanding motivation and engagement and providing strategies to resolve conflict. Delegates will gain key communication, engagement and conflict resolution skills.

View details »

Feb202014

HR: Peacemaker, coach, mediator or piggy in middle?

When: February 20 2014 | Where: Liberty Stadium, Swansea

This course will explore the various interventions that can be utilised and consider when each might be appropriate and the skills required.

View details »

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"Unrivalled expertise and range of experience including workplace mediation, HR, legal, facilitation, coaching and training. We approach all our services with the aim of positively enhancing relationships and organisational performance."

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What we do

  • Conflict and Resilience Coaching

  • Mediation Services

  • Conflict Training & Workshops

  • Neutral Assessments & Investigations

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Testimonials

  • Hayley’s report was very professional, it dealt with all the issues raised and was particularly thorough. She had clearly taken the time to fully understand all of the issues and background. It was complex but the report really helped to break it down and I’m hoping we can progress in a positive manner following the recommendations.

    Group HR Manager, Energy Sector

Case Studies

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Our newsletter provides details of latest news, upcoming events and links to interesting articles around the topic of conflict resolution, mediation and training.

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Testimonial

Hayley’s report was very professional, it dealt with all the issues raised and was particularly thorough. She had clearly taken the time to fully understand all of the issues and background. It was complex but the report really helped to break it down and I’m hoping we can progress in a positive manner following the recommendations.

Group HR Manager, Energy Sector |

More Testimonials »

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Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.

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© Copyright Resolution at Work Ltd 2022

Resolution at Work Ltd
Registered address: 7 Ty Nant Court, Morganstown, Cardiff, CF15 8LW

Company number 07480527
Registered in England & Wales

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