Happy New Year 2023

January 4th, 2023

Our Values: Empowering, Professional, Creative, Integrity, Trust


Returning to work after the break, we have been reading through the resolutions, round-ups and predictions for the year ahead. This has inspired us to use the start of the new year as an opportune time to revisit company values and ensure they continue to align with all aspects of the business. We are proud of our ethos at Resolution at Work and pleased to operate within an industry that places these values in high regard.

Like many, we have watched the takeover at Twitter with mounting discomfort and have now taken the decision to remove our presence from the platform entirely. There was some discussion amongst the team about the possible benefits to keeping access. On balance however, it became abundantly clear that Twitter both in premise and practise is in direct conflict with Resolution at Work’s values of integrity, professionalism, and trust. As a company dedicated to promoting and facilitating healthy communication and positive conflict resolution, we feel strongly there is no way we can continue in good conscience to engage in a platform which results in polarised and destructive dialogue. After all, no conflict has every been solved in 280 characters!

The effects of Twitter’s poor management will be keenly felt. Not least by the remaining Twitter employees, who are working under shockingly poor management at odds with all ethical HR and employment good practice. There are users for whom Twitter has formed large part of their community or business growth. It has been a worthwhile social resource that has democratized access to information, provided social and networking opportunities and has proven to be genuinely lifesaving in emergency and warzone situations. These aspects have always been in competition with the toxic and damaging content, hate speech, security and privacy concerns that are now rife on the platform. Now, under Elon Musk’s ownership, it has become a Pandora’s box – an increasingly damaging and polarising force in an already polarised world.

Our role, as a company focused on positive conflict and informal conflict resolution, is to continue to do more to raise awareness alongside constructive forums such as the CMC and CIPD and to continue to maximise positive interactions and build valuable connections and conversations away from negative and damaging spaces.

We’d love to hear your thoughts on this issue, do join us to continue to conversation over on LinkedIn. We wish all our readers, clients and colleagues a Happy New Year and all the very best for 2023.

“The key is to keep company only with people who uplift you, whose presence calls forth your best.” – Epictetus


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The report was very professional, it dealt with all the issues raised and was particularly thorough. It clearly took the time to fully understand all of the issues and background. It was complex but the report really helped to break it down and I’m hoping we can progress in a positive manner following the recommendations.

Group HR Manager, Energy Sector |

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