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“I was angry with my friend; I told my wrath, my wrath did end. I was angry with my foe; I told it not, my wrath did grow.” – William Blake As we know, the traditional model for workplace investigations is highly formalised, with a focus on… Read more »
Conflict Resolutions 2019 by Alison Love I don’t really do New Year Resolutions and generally don’t like lists so I thought a list of resolutions would be an excellent idea! A resolution is defined as a “firm decision to do or not to do something”. Here is… Read more »
Alison Love Limited and Mediation at Work have now come together under one brand; Resolution at Work. This is due to the evolution of the two businesses, reflects more accurately all that we do and recognises that we have pooled our expertise and are working together in… Read more »
Over a year ago I did some analysis of the mediation and conflict resolution work that I have been involved in for a number of years. Sine then it has been a busy time with much change. In April I acquired and existing mediation services business… Read more »
“Can’t see the wood from the trees” is a commonplace saying; one that I sometimes use myself and one that can often apply to those that I meet who are in a conflict situation, whether in the context of a mediation or conflict coaching. So this got… Read more »
I have been becoming increasingly interested in mindfulness recently. This comes from a number of sources. Firstly, it is difficult to pick up a newspaper or read any HR press without there being some reference to it’s positive impact on employees and the number of books and… Read more »
Curiosity is a positive trait which has many benefits; it is heralded as an important leadership characteristic and also plays a vital role in both promoting positive conflict and resolving conflict that has become difficult or destructive. So how then did it kill the cat?
CIPD reports highlight the pivotal role of line managers. Recent CIPD research confirms that conflict is a common feature at work, that the role of line managers is pivotal and that employers are making increased use of mediation and other forms of dispute resolution. Details are summarised below together… Read more »
New year is a good time for both reflection and resolution. This year I have not made any resolutions but I have spent some of my down time reflecting on how both I and my business have grown and developed over the past four years. Reflection is very important in the work that… Read more »
I have recently been going through a period of significant change with my eldest son, Dan, leaving home to start university. For any one who has already gone through this or who is about to, you will understand how traumatic and emotional this transition is. However much… Read more »
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The report was very professional, it dealt with all the issues raised and was particularly thorough. It clearly took the time to fully understand all of the issues and background. It was complex but the report really helped to break it down and I’m hoping we can progress in a positive manner following the recommendations.
Group HR Manager, Energy Sector |
We had a fabulous evening at the CIPD in Wales awards on Friday! We wined, we dined and we danced the night away. It was fantastic… Read more »
3 new members of the Resolution at Work team have recently become certified in the fantastic Conflict Dynamics Profile model for conflict coaching, and we have… Read more »
It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.
Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.