Posts Tagged ‘conflict resolution’

Reflections on the Causes and Approaches to Workplace Conflict.

October 5th, 2016

  Over a year ago I did some analysis of the mediation and conflict resolution work that I have been involved in for a number of years. Sine then it has been a busy time with much change. In April I acquired and existing mediation services business… Read more »

Mindfulness and Mediation Part 1

October 21st, 2015

I have been becoming increasingly interested in mindfulness recently. This comes from a number of sources. Firstly, it is difficult to pick up a newspaper or read any HR press without there being some reference to it’s positive impact on employees and the number of books and… Read more »

CIPD Research on Causes and Approaches to Workplace Conflict.

April 8th, 2015

CIPD reports highlight the pivotal role of line managers.  Recent CIPD research confirms that conflict is a common feature at work, that the role of line managers is pivotal and that employers are making increased use of mediation and other forms of dispute resolution. Details are summarised below together… Read more »

A Time for Reflection

January 5th, 2015

New year is a good time for both reflection and resolution. This year I have not made any resolutions but I have spent some of my down time reflecting on how both I and my  business have grown and developed over the past four years. Reflection is very important in the work that… Read more »

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Alison quickly positioned herself as the ideal choice due to her obvious experience and pragmatism. Alison instantly picked up on the issues and clearly demonstrated her approach to dealing with our problem.

Despite a very tricky, emotive situation, the success of Alison’s work resulted in the retention of an individual who would otherwise have left the company and their successful reintegration into their department.

Through Alison’s subsequent training, our HR team is now equipped to instigate informal mediation processes to head off future issues before they start to fester.

I relied on Alison to deliver an empathetic service and desired result, and she 100% delivered on both aspects.

Senior HR Professional, Major Financial Services Company, South Wales | Senior HR Professional Major Financial Services Company

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Bullying and harassment – Manufacturing

Many mediation cases involve allegations of bullying, harassment or discrimination. Mediation allows these issues to be aired in a safe environment, enabling individuals to “deal with the elephant in the room”.

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