Blog

Regular blogs related to mediation, conflict or other workplace issues. To subscribe to ensure that you don’t miss one, please subscribe to our newsletter.

 


Interview with Liz Hine

September 10th, 2016

How do you measure success? As a mediator, it is important to me that participants can fully participate in the process, have their say, and hear the other person’s perspective.  It is not necessary that they agree, but it is important that they have increased understanding; both… Read more »

Interview with John Drowley

August 17th, 2016

How did you get started? In 1990 I was invited to join the board of Bristol Mediation, a community mediation service working with neighbours in dispute.  I trained as a community mediator and quickly realised that mediation in the workplace too would be a good idea!  Mediation… Read more »

Mock mediation: Q & A and learning

June 24th, 2016

Questions and learning from our mock mediation session on 25 May 2016 Thank you to those who attended our launch event on 25th May and for the great audience participation in our live mock mediation. We were delighted by the positive feedback that we received as well… Read more »

My lightbulb moment!

April 6th, 2016

I remember my business partner saying to me that it was her “lightbulb moment” when she trained to become a workplace mediator and left the corporate legal world behind her. I am not sure at the time that I really knew what she meant. However, after encouraging… Read more »

A New Chapter for Mediation at Work

April 6th, 2016

  Having signed on the dotted line and completed all of the legalities I am immensely proud to now be able to call myself Operations Director of Mediation at Work. It’s an exciting time for me and Alison Love, newly appointed Managing Director of the company, as… Read more »

Mindfulness and Mediation Part 1

October 21st, 2015

I have been becoming increasingly interested in mindfulness recently. This comes from a number of sources. Firstly, it is difficult to pick up a newspaper or read any HR press without there being some reference to it’s positive impact on employees and the number of books and… Read more »

Our Newsletter

Testimonial

It’s always been an absolute pleasure to work with Dionne.  She is always professional, prompt to respond and looking for a constructive outcome in every situation.  We have greatly appreciated the work she has done for us. Working with witnesses in what can often be challenging circumstances requires a high level of emotional intelligence and skill.  Throughout Dionne managed every meeting with professionalism and sensitivity, working towards a constructive outcome for all parties.  Her communication was prompt and focussed and allowed the company to entrust her with managing a complex situation greatly enhancing the value to the business and to managers involved.  This is an incredibly challenging environment and Resolution at work and, Dionne in particular, have delivered for the company without fail. The value gained from being able to trust Dionne/Resolution at Work to manage complex casework has been immensely valuable to the organisation.  It gives an independent and professional credibility to the process and enhances the reputation of the business as a result.

Andy Perry, Head of HR, Radioactive Waste Management Limited | Head of HR, Radioactive Waste Management Limited

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Featured Case Studies

Bullying and harassment – Manufacturing

Many mediation cases involve allegations of bullying, harassment or discrimination. Mediation allows these issues to be aired in a safe environment, enabling individuals to “deal with the elephant in the room”.

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