The CINERGY model enabled the individual to better understand the conflict situation from both perspectives and the contribution that each was making to the situation. The Confict Dynamics Profile also enabled better understanding of constructive and destructive behaviours and hot buttons. Options for resolution and action were explored in detail and an action plan was agreed which enabled better management of the relationship and a more positive approach to differences of opinion and perspectives bringing a real value to the business.
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Featured Case Studies
Group Conflict – Conflicts between teams
It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.
Conflict Coaching – Shareholder/Director dispute
Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.