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The CINERGY model enabled the individual to better understand the conflict situation from both perspectives and the contribution that each was making to the situation. The Confict Dynamics Profile also enabled better understanding of constructive and destructive behaviours and hot buttons. Options for resolution and action were explored in detail and an action plan was agreed which enabled better management of the relationship and a more positive approach to differences of opinion and perspectives bringing a real value to the business.
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From my perspective the whole process has gone very smoothly, from my initial call with Alison through to Sarah your office manager completing our new supplier paperwork and of course John for being proactive in contacting me. Both [redacted] and [redacted] have also asked me to pass on their thanks to you, [redacted] also mentioned he was very impressed with the service that has been provided.
HR Manager |
I have recently become an accredited [email protected] coach and so have added this tool and skill set to the accredited conflict coaching models that I have… Read more »
As an active member of the CMC Workplace and Employment workgroup, I was delighted to be asked to be involved in a series of events that… Read more »
It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.
Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.