
CIPD in Wales Awards 2024 Best Learning and Development Initiative
We had a fabulous evening at the CIPD in Wales awards on Friday! We wined, we dined and we danced the night away. It was fantastic… Read more »
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We provide a range of training courses & workshops designed to enhance and promote competence in working with conflict. We believe that the best training involves some fun, is thought provoking, creative and engaging. Our approach is to use a mix of learning including facilitated group discussion, experiential learning through action and sharing experience with tools and techniques for practical application. For in-house training we base learning activities and exercises on real life work situations, which reflect the context in which your organisation operates.
Below are examples of the training that we can offer as in-house courses. All training is tailored to the specific needs of the organisation; it can be adapted to be suitable for those new to line management or as part of a senior management leadership development programme. We are happy to work with our clients to create fully bespoke training packages that account for the individual goals and requirements of their teams. For more information, there is a downloadable link for each course or workshop, or feel free to contact us.
What delegates say about our training:-
“Very thought provoking session which will demand a re-evaluation of how to approach certain problems”
“A throughly enjoyable course. It was a safe environment where I felt comfortable asking questions”
“Very informative and thought provoking. Re-inforced my understanding and confidence to handle such issues in the future”
“Excellent course and very relaxed delivery made me want to contribute”
“A well presented course, I felt the level of engagement with the participants was at the right level and well positioned”
“Very enjoyable, provided very useful tools and techniques that will have a practical application in the workplace, Thank you”
If you would like to discuss your training needs then please do contact us; we are more than happy to discuss options, prepare draft programmes for you to consider and work with you to identify the learning outcomes.
We also provide interactive workshops on topical issues around conflict resolution. We provide these in-house as well as at local events. Please contact us to discuss further if you are interested in us delivering one of our workshops.
Expert in: Mediation Services Conflict Training Supporting Organisations
Mark creates and delivers bespoke training packages for a wide variety of clients and works to ensure each training package is tailored completely to the individual client's needs.
Expert in: Mediation Services Conflict Training Supporting Organisations
Phil joined Resolution at Work in the Spring of 2022 and brings with him a wealth of experience from a varied career across the legal, nursing and academic sectors.
Expert in: Mediation Services Conflict Training Workplace Investigations Supporting Organisations Conflict Coaching
Sarah is an accredited workplace and employment mediator with a background in employment law.
Expert in: Mediation Services Conflict Training Workplace Investigations Supporting Organisations Conflict Coaching
A background in HR and employment law combined with extensive mediation and complex workplace investigations experience.
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I have found the experience of coaching extremely positive. From the initial assessment of my traits (using the CDP Model) to working one to one with Naomi, I have managed to identify personal development objectives and have been provided with new techniques and support to achieve them. I cannot recommend this service more, especially for people in the Veterinary industry that often do not receive these skills within their training. I feel much more confident in completing my job role with minimal personal stress.
Emma Martin, Head RVN and JVP, Vets4Pets |
We had a fabulous evening at the CIPD in Wales awards on Friday! We wined, we dined and we danced the night away. It was fantastic… Read more »
3 new members of the Resolution at Work team have recently become certified in the fantastic Conflict Dynamics Profile model for conflict coaching, and we have… Read more »
It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.
Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.