Difficult Conversations Done Right: Why Avoiding Them Is the Real Problem Difficult conversations are a part of every workplace. Whether it’s addressing poor performance, resolving tension between […] Read more »
Neutral Assessment vs Group Mediation: Understanding the Difference in Workplace Resolution We get asked a lot of questions at Resolution at Work about whether Neutral Assessments or […] Read more »
As Stress Awareness Week reminds us each November, stress remains one of the biggest hidden costs to UK businesses. The Health and Safety Executive (HSE) reports that […] Read more »
Our CEO, Trish Hewitt, shares her views and experiencing relating to Black History Month. What is Black History Month? Every October the UK celebrates Black History […] Read more »
Reimagining the Psychological Contract: Why Purpose, Flexibility, and Values Now Drive Employee Engagement The traditional psychological contract, the unspoken agreement between employers and employees founded on job […] Read more »
Tribunals across the UK are increasingly ruling on cases involving seemingly minor workplace behaviour, such as non-verbal gestures, tone, or misunderstandings. What begins as subtle behaviour a […] Read more »
What is conflict coaching? Conflict coaching is a process in which a specially trained coach provides 1-1 support to individuals to help them to improve the way […] Read more »
Happy New Year! We hope you all enjoyed some downtime over what can be a hectic period. For obvious reasons, ‘Resolution’ is always at the forefront of […] Read more »
Nobel Prize Winners and teddy bears? You wouldn’t have thought those two things would have anything at all in common but at Resolution at Work they do. […] Read more »
The Legal v Mediation Professions I was delighted and extremely proud to be shortlisted recently for the National Mediation Awards for Workplace Mediator of the Year. The […] Read more »
We are all having to adapt rapidly to many challenges during this difficult time. I have to admit that I have been struggling to come to terms […] Read more »
I have been working with Jayne Jones of Positive About People on a development tool for teams that enables them to objectively identify and discuss the underlying […] Read more »
Common mistakes people make in workplace mediation (and how to avoid them) At Resolution at Work, we spend a lot of time helping people have conversations… Read more »
Difficult Conversations Done Right: Why Avoiding Them Is the Real Problem Difficult conversations are a part of every workplace. Whether it’s addressing poor performance, resolving tension… Read more »
It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.
Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.