Working with you to turn the tables on workplace conflict

Resolution at Work has been at the forefront of workplace mediation and conflict resolution since it was established in 2000.

With offices based in Cardiff and Bristol, we offer a wide range of services to enable clients to positively manage conflict within the workplace. We can provide conflict resolution skills or mediation training and advice as well as assisting directly with conflict resolution. We offer a range of  interventions such as conflict coaching, team facilitation and workplace mediation. We can advise on the options appropriate to the particular situation and work collaboratively with clients to reduce the damaging impact of unresolved conflict on businesses and individuals alike.

Working with clients across the public, private and voluntary sectors we bring a wealth of experience and expertise to bring positive conflict resolution solutions support. We provide workplace mediation services, training, facilitated individual or group meetings, conflict coaching, investigations, neutral assessments and support for organisations.

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"Unrivalled expertise and range of experience including workplace mediation, HR, legal, facilitation, coaching and training. We approach all our services with the aim of positively enhancing relationships and organisational performance."

Our team of experts

What we do

Conflict Coaching »

Conflict management coaching is a process in which a specially trained coach helps people on a one-on-one basis to improve the way they manage and interact in their interpersonal workplace conflicts and disputes. It is a future- oriented process that focuses on each person’s specific conflict management goals.

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Mediation Services »

Provision of highly experienced independent mediators for individual or group mediation in addition to conflict coaching. We also advise organisations wishing to set up or administer in-house mediation schemes as well as providing supervision and expert support for practising mediators.

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Our Newsletter

Testimonial

From my perspective the whole process has gone very smoothly, from my initial call with Alison through to Sarah your office manager completing our new supplier paperwork and of course John for being proactive in contacting me. Both [redacted] and [redacted] have also asked me to pass on their thanks to you, [redacted] also mentioned he was very impressed with the service that has been provided.

HR Manager |

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Latest from the Blog

What we can do!

We are all having to adapt rapidly to many challenges during this difficult time. I have to admit that I have been struggling to come to… Read more »

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Featured Case Studies

Bullying and harassment – Manufacturing

Many mediation cases involve allegations of bullying, harassment or discrimination. Mediation allows these issues to be aired in a safe environment, enabling individuals to “deal with the elephant in the room”.

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