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Regular blogs related to mediation, conflict or other workplace issues. To subscribe to ensure that you don’t miss one, please subscribe to our newsletter.

 


Reflections on the Causes and Approaches to Workplace Conflict.

October 5th, 2016

  Over a year ago I did some analysis of the mediation and conflict resolution work that I have been involved in for a number of years. Sine then it has been a busy time with much change. In April I acquired and existing mediation services business… Read more »

Interview with Liz Hine

September 10th, 2016

How do you measure success? As a mediator, it is important to me that participants can fully participate in the process, have their say, and hear the other person’s perspective.  It is not necessary that they agree, but it is important that they have increased understanding; both… Read more »

Interview with John Drowley

August 17th, 2016

How did you get started? In 1990 I was invited to join the board of Bristol Mediation, a community mediation service working with neighbours in dispute.  I trained as a community mediator and quickly realised that mediation in the workplace too would be a good idea!  Mediation… Read more »

Mock mediation: Q & A and learning

June 24th, 2016

Questions and learning from our mock mediation session on 25 May 2016 Thank you to those who attended our launch event on 25th May and for the great audience participation in our live mock mediation. We were delighted by the positive feedback that we received as well… Read more »

My lightbulb moment!

April 6th, 2016

I remember my business partner saying to me that it was her “lightbulb moment” when she trained to become a workplace mediator and left the corporate legal world behind her. I am not sure at the time that I really knew what she meant. However, after encouraging… Read more »

A New Chapter for Mediation at Work

April 6th, 2016

  Having signed on the dotted line and completed all of the legalities I am immensely proud to now be able to call myself Operations Director of Mediation at Work. It’s an exciting time for me and Alison Love, newly appointed Managing Director of the company, as… Read more »

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Testimonial

Using the neutral assessment as a tool to really understand the issues in particular areas of our organisation has been really powerful.  Non- judgmental and transparent this approach allowed us to work with our staff to address concerns, celebrate what was working and move forward in a structured way.  Listening and acting on the results have made a huge difference and impacted on performance, retention and engagement levels.

Angela Lewis, Director of People Transformation, Companies House | Director of People Transformation

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Featured Case Studies

Bullying and harassment – Manufacturing

Many mediation cases involve allegations of bullying, harassment or discrimination. Mediation allows these issues to be aired in a safe environment, enabling individuals to “deal with the elephant in the room”.

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