Alison Love Limited and Mediation at Work have now come together under one brand; Resolution at Work. This is due to the evolution of the two businesses, reflects more accurately all that we do and recognises that we have pooled our expertise and are working together in… Read more »
New year is a good time for both reflection and resolution. This year I have not made any resolutions but I have spent some of my down time reflecting on how both I and my business have grown and developed over the past four years. Reflection is very important in the work that… Read more »
Neutral Assessment is a valuable and effective alternative in certain conflict situations; combining some of the advantages of an investigation and a mediation. Neutral Assessment is particularly useful where there are complex HR issues that need to be explored, for example where there are large group conflicts… Read more »
Our newsletter provides details of latest news, upcoming events and links to interesting articles around the topic of conflict resolution, mediation and training.
Alison quickly positioned herself as the ideal choice due to her obvious experience and pragmatism. Alison instantly picked up on the issues and clearly demonstrated her approach to dealing with our problem.
Despite a very tricky, emotive situation, the success of Alison’s work resulted in the retention of an individual who would otherwise have left the company and their successful reintegration into their department.
Through Alison’s subsequent training, our HR team is now equipped to instigate informal mediation processes to head off future issues before they start to fester.
I relied on Alison to deliver an empathetic service and desired result, and she 100% delivered on both aspects.
Senior HR Professional, Major Financial Services Company, South Wales | Senior HR Professional Major Financial Services Company
A project involving a Neutral Assessment that we undertook has been recognised as a gold winner in the CIPD Wales Employee Engagement awards. We are delighted… Read more »
The CMC’s event series; Save Time, Save Money, Save Stress Resolving Conflict at Work has travelled across the UK and a few weeks ago came to… Read more »
Mediation can also be used very effectively where there is a team or group conflict. One recent case involved a well established and highly experienced team who were having difficulty with their current manager.
Many mediation cases involve allegations of bullying, harassment or discrimination. Mediation allows these issues to be aired in a safe environment, enabling individuals to “deal with the elephant in the room”.