10 years and counting!
I find it really hard to believe that it is 10 years since I took a leap of faith and left my secure position as a… Read more »
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As a member of the Civil Mediation Council (CMC) Resolution at Work operates a complaints handling procedure in compliance with the Civil Mediation Council (CMC) standards.
All individual Regulated Mediators must investigate complaints made against them; all Registered Mediation Providers must investigate complaints made against them or against mediators appointed by them.
To make a complaint please contact:
Alison Love
Director
Resolution at Work
[email protected]
07808 829545
Our newsletter provides details of latest news, upcoming events and links to interesting articles around the topic of conflict resolution, mediation and training.
Hayley’s report was very professional, it dealt with all the issues raised and was particularly thorough. She had clearly taken the time to fully understand all of the issues and background. It was complex but the report really helped to break it down and I’m hoping we can progress in a positive manner following the recommendations.
Group HR Manager, Energy Sector |
I find it really hard to believe that it is 10 years since I took a leap of faith and left my secure position as a… Read more »
The need for investing in early and informal conflict resolution has never been greater. I have said many times before that employers should adopt a strategic… Read more »
It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.
Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.