What is Workplace Mediation?
What Is Workplace Mediation? A Practical Guide for Employers and Employees Workplace conflict is inevitable in any business. Whether it’s a disagreement between colleagues, communication breakdowns within […] Read more »
Blog
Regular blogs related to mediation, conflict or other workplace issues.
Common Workplace Mediation Mistakes
Common mistakes people make in workplace mediation (and how to avoid them) At Resolution at Work, we spend a lot of time helping people have conversations they’ve […] Read more »
Difficult Conversations Done Right: Why Avoiding Them Is the Real Problem
Difficult Conversations Done Right: Why Avoiding Them Is the Real Problem Difficult conversations are a part of every workplace. Whether it’s addressing poor performance, resolving tension between […] Read more »
Managing Conflict before it reaches an Employment Tribunal
For most HR professionals, an Employment Tribunal claim is not just a legal issue, it reflects on overall people management, risk control, and organisational culture. Very few […] Read more »
Group Mediation vs Neutral Assessment
Neutral Assessment vs Group Mediation: Understanding the Difference in Workplace Resolution We get asked a lot of questions at Resolution at Work about whether Neutral Assessments or […] Read more »
Stress Awareness Week: How Addressing Conflict Reduces Stress and Builds Healthier Workplaces
As Stress Awareness Week reminds us each November, stress remains one of the biggest hidden costs to UK businesses. The Health and Safety Executive (HSE) reports that […] Read more »
Celebrating Black History Month
Our CEO, Trish Hewitt, shares her views and experiencing relating to Black History Month. What is Black History Month? Every October the UK celebrates Black History […] Read more »
Employee engagement and the evolving psychological contract
Reimagining the Psychological Contract: Why Purpose, Flexibility, and Values Now Drive Employee Engagement The traditional psychological contract, the unspoken agreement between employers and employees founded on job […] Read more »
From bad behaviours to Tribunal: How small issues can escalate without proper resolution
Tribunals across the UK are increasingly ruling on cases involving seemingly minor workplace behaviour, such as non-verbal gestures, tone, or misunderstandings. What begins as subtle behaviour a […] Read more »
The Power of Informal Conflict Resolution: Why Early Conversations Work
Why early resolution matters We’ve all seen it happen time and time again, a small misunderstanding between colleagues quietly grows into something much bigger. Sometimes others get […] Read more »
Lessons in Workplace Resolution: Insights from the Sentebale Case
Background In August 2025, the Charity Commission for England and Wales released its findings on the internal dispute arising at Sentebale, the charity co‑founded by Prince Harry […] Read more »
CIPD in Wales Awards 2024 Best Learning and Development Initiative
We had a fabulous evening at the CIPD in Wales awards on Friday! We wined, we dined and we danced the night away. It was fantastic to […] Read more »