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Regular blogs related to mediation, conflict or other workplace issues. To subscribe to ensure that you don’t miss one, please subscribe to our newsletter.

 


Top 10 Tips for Having Difficult Conversations at Work – by Dionne Dury

October 31st, 2019

It is par for the course as a manager that you will face having difficult conversations with staff from time to time. Such conversations might include tackling personal sensitive issues, providing developmental feedback, raising performance issues, disciplining staff or telling an employee that they are at risk… Read more »

World Book Day 7 March 2019

March 7th, 2019

For World Book Day 2019 the Resolution at Work team recommend their favourite books: Alison: “Mediating Dangerously” by Ken Cloke A guru of the world of mediation. This book was an inspiration to me in my early days as a mediator. It invites mediators to take risks… Read more »

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Testimonial

From my perspective the whole process has gone very smoothly, from my initial call with Alison through to Sarah your office manager completing our new supplier paperwork and of course John for being proactive in contacting me. Both [redacted] and [redacted] have also asked me to pass on their thanks to you, [redacted] also mentioned he was very impressed with the service that has been provided.

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Featured Case Studies

Bullying and harassment – Manufacturing

Many mediation cases involve allegations of bullying, harassment or discrimination. Mediation allows these issues to be aired in a safe environment, enabling individuals to “deal with the elephant in the room”.

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