A New Chapter for Mediation at Work
Having signed on the dotted line and completed all of the legalities I am immensely proud to now be able to call myself Operations Director of […] Read more »
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Having signed on the dotted line and completed all of the legalities I am immensely proud to now be able to call myself Operations Director of […] Read more »
“Can’t see the wood from the trees” is a commonplace saying; one that I sometimes use myself and one that can often apply to those that I […] Read more »
I have been becoming increasingly interested in mindfulness recently. This comes from a number of sources. Firstly, it is difficult to pick up a newspaper or read […] Read more »
Curiosity is a positive trait which has many benefits; it is heralded as an important leadership characteristic and also plays a vital role in both promoting positive […] Read more »
At my recent book launch party I demonstrated some conflict resolution skills and principles using a somewhat hammed up and seemingly trivial dispute around one colleague (Ethel) […] Read more »
CIPD reports highlight the pivotal role of line managers. Recent CIPD research confirms that conflict is a common feature at work, that the role of line managers is pivotal […] Read more »
New year is a good time for both reflection and resolution. This year I have not made any resolutions but I have spent some of my down time reflecting […] Read more »
I have recently been going through a period of significant change with my eldest son, Dan, leaving home to start university. For any one who has already […] Read more »
Like many people I was deeply saddened to hear the news of Robin William’s untimely death. It is always tragic when family and friends have to deal with […] Read more »
Neutral Assessment is a valuable and effective alternative in certain conflict situations; combining some of the advantages of an investigation and a mediation. Neutral Assessment is particularly […] Read more »
We all know the nursery rhyme “Sticks and Stones may break my bones but words can never hurt me.” Equally, I am sure that we have all […] Read more »
Reframing is a really useful technique that can be used to good effect in workplace mediation and conflict management. It is a tool to help parties to view things in […] Read more »

As Stress Awareness Week reminds us each November, stress remains one of the biggest hidden costs to UK businesses. The Health and Safety Executive (HSE) reports… Read more »

Our CEO, Trish Hewitt, shares her views and experiencing relating to Black History Month. What is Black History Month? Every October the UK celebrates Black… Read more »
It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.
Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.