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“I was angry with my friend; I told my wrath, my wrath did end. I was angry with my foe; I told it not, my wrath did grow.” – William Blake As we know, the traditional model for workplace investigations is highly formalised, with a focus on… Read more »
“Can’t see the wood from the trees” is a commonplace saying; one that I sometimes use myself and one that can often apply to those that I meet who are in a conflict situation, whether in the context of a mediation or conflict coaching. So this got… Read more »
New year is a good time for both reflection and resolution. This year I have not made any resolutions but I have spent some of my down time reflecting on how both I and my business have grown and developed over the past four years. Reflection is very important in the work that… Read more »
I have recently been going through a period of significant change with my eldest son, Dan, leaving home to start university. For any one who has already gone through this or who is about to, you will understand how traumatic and emotional this transition is. However much… Read more »
Like many people I was deeply saddened to hear the news of Robin William’s untimely death. It is always tragic when family and friends have to deal with such a loss and it is certainly very difficult for me to imagine what pain he must have been in… Read more »
A little while ago I took a photography course. As a result I now irritate my family by taking my camera everywhere I go (particularly on walks) and (as they say) spend huge amounts of time taking multiple photographs of the same thing. The dog who is my usual companion is far less… Read more »
This is one of the eight habits in Sahar Hashemi’s book, Switched On (1). I had the privilege to hear Sahar speak recently at a LMW event. Sahar told her personal story of how she and her brother created and built Cafe Republic and identified some of the lessons and insights that… Read more »
Difficult people I have known! We can all think of people we have come across in our working lives (no names mentioned) who were difficult to deal with. Someone who seemed to have the ability to say or do absolutely the right thing to really wind you up. Someone who… Read more »
There is no doubt that women are still underrepresented in the Boardroom and that the pay gap between men and women remains firmly in place, and indeed has widened in recent years. The existence of a glass ceiling has often been used to explain this, but is there evidence to… Read more »
Welcome to my new blog which is starting at the end of one era and at the beginning of another with a rather long holiday in between! The life and career change My 12 years at Hugh James and almost 20 as a lawyer are coming to an end…. Read more »
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The report was very professional, it dealt with all the issues raised and was particularly thorough. It clearly took the time to fully understand all of the issues and background. It was complex but the report really helped to break it down and I’m hoping we can progress in a positive manner following the recommendations.
Group HR Manager, Energy Sector |
We had a fabulous evening at the CIPD in Wales awards on Friday! We wined, we dined and we danced the night away. It was fantastic… Read more »
3 new members of the Resolution at Work team have recently become certified in the fantastic Conflict Dynamics Profile model for conflict coaching, and we have… Read more »
It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.
Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.