Resolution Skills for Managers

Jun122018

When: June 12 2018 | Where: Cardiff

A one day course that provides delegates with an understanding of how and why conflict arises in the workplace, an appreciation of the different conflict resolution options available and the key skills required to manage conflict positively. The objective is to provide delegates with a range of skills and the confidence to intervene at the right time and constructively thereby reducing the need for more formal conflict resolution processes.

Cost: £275 plus VAT per delegate (£250 plus VAT for additional delegates)

Further content here

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Testimonial

From my perspective the whole process has gone very smoothly, from my initial call with Alison through to Sarah your office manager completing our new supplier paperwork and of course John for being proactive in contacting me. Both [redacted] and [redacted] have also asked me to pass on their thanks to you, [redacted] also mentioned he was very impressed with the service that has been provided.

HR Manager |

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