Resolution at Work

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Select CIPD Senior People Professional Network Event: An Introduction to Resolve!

May162024
When: May 16 2024 | Where: Swansea University, Bay Campus, MBA Suite Fabian Way Swansea SA1 8EN

Resolve! is the award winning training day from Resolution at Work. This 3 hour taster session is an opportunity to experience a highly engaging and memorable training simulation game on conflict resolution. A look behind the scenes to understand the concepts behind the development of Resolve! – which has been designed to support the introduction of new approaches to conflict resolution.

Tickets Avaliable Here

Agenda

Facilitated In-person Session
Introductions
Demo of Game
Q&A

Key Take aways

– Experience award-winning training in a facilitated session.
– Raise awareness of the various conflict resolution options.
– Understanding of the impact of conflict in the workplace.

Target Audience: Business Partner to Senior HR Level

Speakers

Alison Love – Resolution at Work
Alison set up Resolution at Work in 2011, following 30 years practical experience as an HR practitioner, employment lawyer and business leader.

Resolution at Work works with national clients across the public and private sectors bringing a wealth of experience and expertise to positively support those who wish to reduce the damaging impact and cost of conflict. Alison is a passionate advocate of the benefits of mediation and informal resolution and a firm believer that the ability to positively manage conflict is a key leadership and management skill. Alison has considerable expertise and experience in providing workplace mediation services, conflict skills/leadership training and development, conflict coaching, team conflict/team development and support for organisations.

Alison is a fellow of the CIPD and winner of the Wales Award 2019 for Outstanding Contribution in the Field of People Development in Wales and Finalist in People Management Awards. Alison is an accredited workplace mediator, accredited conflict coach, ILM Level 7 Executive coach, author of The Managers Guide to Mediating Conflict, was shortlisted as Workplace Mediator of the Year 2022 and most recently, Conflict Coach of the Year 2022 and 2023 in the Welsh Enterprise Awards. Her company, Resolution at Work, won best Learning and Development Initiative 2024 in the recent CIPD in Wales awards for their work in developing the Resolve! training day.

Mark Kirkham – Resolution at Work

Mark joined Resolution at Work in 2022, bringing with him 25 years of project management and L&D experience.

Mark’s expertise in training and development initiatives has been intrinsic to growing Resolution at Work’s innovative training provision. Mark develops and delivers bespoke training packages for a wide variety of clients and works to ensure each provision is tailored to meet the specific business requirements of each. His ability to think outside of the box and passion for delivering genuinely engaging and effective training earns him fantastic feedback from teams who have had the benefit of his expertise.

The current jewel in Mark’s training crown is the top-down creation of Resolution at Work’s Conflict Simulation Game RESOLVE! a unique training intervention that challenges teams to make true-to-life decisions based on workplace conflict scenarios in order to foster learning and discussion.

Mark is also one of Resolution at Work’s accredited Workplace Mediators, working to empower individuals to effectively manage workplace conflict.

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"Unrivalled expertise and range of experience including workplace mediation, HR, legal, facilitation, coaching and training. We approach all our services with the aim of positively enhancing relationships and organisational performance."

Our team of experts

Conflict Management Training for HR, Teams and Managers

An award-winning training day designed to empower staff to positively manage workplace conflict

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What we do

  • Conflict and Resilience Coaching

  • Mediation Services

  • Conflict Training & Workshops

  • Neutral Assessments & Investigations

Who We Work With

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The Manager’s Guide to Mediating Conflict

The Manager's Guide to Mediating Conflict

Buy at: Amazon

Testimonials

  • I have found the experience of coaching extremely positive. From the initial assessment of my traits (using the CDP Model) to working one to one with Naomi, I have managed to identify personal development objectives and have been provided with new techniques and support to achieve them. I cannot recommend this service more, especially for people in the Veterinary industry that often do not receive these skills within their training. I feel much more confident in completing my job role with minimal personal stress.

    Emma Martin, Head RVN and JVP, Vets4Pets

Case Studies

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Keep up to date!

Follow us on LinkedIn, where we provide details of latest news, upcoming events and links to interesting articles around the topic of conflict resolution, mediation and training.

Testimonial

I have found the experience of coaching extremely positive. From the initial assessment of my traits (using the CDP Model) to working one to one with Naomi, I have managed to identify personal development objectives and have been provided with new techniques and support to achieve them. I cannot recommend this service more, especially for people in the Veterinary industry that often do not receive these skills within their training. I feel much more confident in completing my job role with minimal personal stress.

Emma Martin, Head RVN and JVP, Vets4Pets |

More Testimonials »

Latest from the Blog

CIPD in Wales Awards 2024 Best Learning and Development Initiative

We had a fabulous evening at the CIPD in Wales awards on Friday! We wined, we dined and we danced the night away. It was fantastic… Read more »

Spotlight on: Conflict Coaching

3 new members of the Resolution at Work team have recently become certified in the fantastic Conflict Dynamics Profile model for conflict coaching, and we have… Read more »

View all blog articles »

Featured Case Studies

Group Conflict – Conflicts between teams

It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.

Read more »

Conflict Coaching – Shareholder/Director dispute

Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.

Read more »

View all case studies »

Who we work with
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  • Welsh Enterprise Awards 2024
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Resolution at Work Ltd
Registered address: 7 Ty Nant Court, Morganstown, Cardiff, CF15 8LW

Company number 07480527
Registered in England & Wales

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