Navigate the snakes and ladders of conflict resolution

Feb272020

When: February 27 2020 | Where: The Business School, University of West of England

An interactive session exploring the various options available to manage workplace conflict; mediation, conflict coaching, neutral assessment, facilitated conversation.

When it becomes clear that there is some ongoing disharmony amongst colleagues at work, there are a variety of ways of responding to this. This interactive session looks at the pros and cons of each and considers which may help to positively manage the situation and which may escalate the situation; how to climb up the ladders and how to avoid the snakes that may be hiding in the long grass!

Speakers: This workshop is led by Dionne Dury and Sarah Embleton of Resolution at Work in collaboration with West of England CIPD. Both have extensive backgrounds in employment law advising on workplace disputes and both are accredited and practising mediators.

Book via Eventbrite

« All events

Testimonial

From my perspective the whole process has gone very smoothly, from my initial call with Alison through to Sarah your office manager completing our new supplier paperwork and of course John for being proactive in contacting me. Both [redacted] and [redacted] have also asked me to pass on their thanks to you, [redacted] also mentioned he was very impressed with the service that has been provided.

HR Manager |

Latest from the Blog

This time last year and what has changed?

We are now one year on from lockdown number one in March 2020. Who would have anticipated at that time how much the world was about… Read more »

Managing High Emotions in Conflict By Dionne Dury

This was the fourth topic in our series of online webinars recently; The Art & Science of Conflict Resolution. We chose this topic because emotions play… Read more »

Featured Case Studies

Group Conflict – Conflicts between teams

It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.

Conflict Coaching – Shareholder/Director dispute

Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.