Expert in: Mediation Services Conflict Training Workplace Investigations Supporting Organisations Conflict Coaching
Alison established Alison Love Limited in 2011 providing workplace and employment mediation services, workplace investigations, training and coaching. In 2016 Alison became a Director of Mediation At Work Ltd as an associated business to Alison Love Ltd.
Alison has over 18 years’ experience as a specialist employment lawyer, 11 at senior management level. Prior to that, Alison worked for 8 years as an HR practitioner in the private and public sector.
“The greatest satisfaction from my work is when individuals understand their differences and are empowered to resolve conflicts, the positive impact can be truly amazing and it is a privilege to witness the moments when things change.”
Since setting up Alison Love Limited Alison has conducted in excess of 100 workplace mediations in a variety of sectors, including both individual and team mediations and facilitations. Alison has experience in conflict coaching including as part of leadership development programmes. She has designed and facilitated team development events covering communication / people styles / vision / mission statements and high performing team working.
Alison regularly provides in-house and external training on mediation skills, workplace investigations, conflict management, difficult conversations and performance feedback. She has conducted and advised on a wide range of workplace investigations including serious disciplinary matters, grievance, bullying and harassment, whistleblowing and discrimination cases.
Alison is a fellow of the CIPD (Chartered Institute of Personnel and Development), member of the Institute of Directors and sits on the Board of Arts & Business Cymru. She is an Accredited Workplace and Employment Mediator and holds an ILM Level 7 certificate in Executive Coaching and Mentoring.
In 2010 Alison was a finalist in the Business Leader Inspire Wales Award 2010. Alison is a contributor for articles in the national press and is also the author of “The Manager’s Guide to Mediating Conflict”.
Alison is a keen photographer and loves to spend time with her family and very cute dog, Radley. Radley often accompanies Alison on long walks with her camera and is very patient (unlike others). As an ex-county swimmer Alison has also recently started swimming regularly again. Alison and her husband Steve are on a mission to walk the whole of the Wales Coastal Path and also enjoy live music so are regular gig goers to events ranging from the very trendy and up to date music to good old fashioned jazz and blues.
To Contact Alison:
Email: [email protected]
Tel: 0117 373 9192
Mobile: 0780 882 9545
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Alison quickly positioned herself as the ideal choice due to her obvious experience and pragmatism. Alison instantly picked up on the issues and clearly demonstrated her approach to dealing with our problem.
Despite a very tricky, emotive situation, the success of Alison’s work resulted in the retention of an individual who would otherwise have left the company and their successful reintegration into their department.
Through Alison’s subsequent training, our HR team is now equipped to instigate informal mediation processes to head off future issues before they start to fester.
I relied on Alison to deliver an empathetic service and desired result, and she 100% delivered on both aspects.
Senior HR Professional, Major Financial Services Company, South Wales | Senior HR Professional Major Financial Services Company
A project involving a Neutral Assessment that we undertook has been recognised as a gold winner in the CIPD Wales Employee Engagement awards. We are delighted… Read more »
The CMC’s event series; Save Time, Save Money, Save Stress Resolving Conflict at Work has travelled across the UK and a few weeks ago came to… Read more »
Mediation can also be used very effectively where there is a team or group conflict. One recent case involved a well established and highly experienced team who were having difficulty with their current manager.
Many mediation cases involve allegations of bullying, harassment or discrimination. Mediation allows these issues to be aired in a safe environment, enabling individuals to “deal with the elephant in the room”.