Expert in: Mediation Services Conflict Training Workplace Investigations Supporting Organisations Conflict Coaching
Alison established Alison Love Limited in 2011 providing workplace and employment mediation services, workplace investigations, training and coaching. In 2016 Alison became a Director of Mediation At Work Ltd as an associated business to Alison Love Ltd.
Alison has over 18 years’ experience as a specialist employment lawyer, 11 at senior management level. Prior to that, Alison worked for 8 years as an HR practitioner in the private and public sector.
“The greatest satisfaction from my work is when individuals understand their differences and are empowered to resolve conflicts, the positive impact can be truly amazing and it is a privilege to witness the moments when things change.”
Since setting up Alison Love Limited Alison has conducted in excess of 100 workplace mediations in a variety of sectors, including both individual and team mediations and facilitations. Alison has experience in conflict coaching including as part of leadership development programmes. She has designed and facilitated team development events covering communication / people styles / vision / mission statements and high performing team working.
Alison regularly provides in-house and external training on mediation skills, workplace investigations, conflict management, difficult conversations and performance feedback. She has conducted and advised on a wide range of workplace investigations including serious disciplinary matters, grievance, bullying and harassment, whistleblowing and discrimination cases.
Alison is a fellow of the CIPD (Chartered Institute of Personnel and Development), member of the Institute of Directors and sits on the Board of Arts & Business Cymru. She is an Accredited Workplace and Employment Mediator and holds an ILM Level 7 certificate in Executive Coaching and Mentoring.
In 2010 Alison was a finalist in the Business Leader Inspire Wales Award 2010. Alison is a contributor for articles in the national press and is also the author of “The Manager’s Guide to Mediating Conflict”.
Alison is a keen photographer and loves to spend time with her family and very cute dog, Radley. Radley often accompanies Alison on long walks with her camera and is very patient (unlike others). As an ex-county swimmer Alison has also recently started swimming regularly again. Alison and her husband Steve are on a mission to walk the whole of the Wales Coastal Path and also enjoy live music so are regular gig goers to events ranging from the very trendy and up to date music to good old fashioned jazz and blues.
To Contact Alison:
Email: [email protected]
Tel: 0117 373 9192
Mobile: 0780 882 9545
Our newsletter provides details of latest news, upcoming events and links to interesting articles around the topic of conflict resolution, mediation and training.
It’s always been an absolute pleasure to work with Dionne. She is always professional, prompt to respond and looking for a constructive outcome in every situation. We have greatly appreciated the work she has done for us. Working with witnesses in what can often be challenging circumstances requires a high level of emotional intelligence and skill. Throughout Dionne managed every meeting with professionalism and sensitivity, working towards a constructive outcome for all parties. Her communication was prompt and focussed and allowed the company to entrust her with managing a complex situation greatly enhancing the value to the business and to managers involved. This is an incredibly challenging environment and Resolution at work and, Dionne in particular, have delivered for the company without fail. The value gained from being able to trust Dionne/Resolution at Work to manage complex casework has been immensely valuable to the organisation. It gives an independent and professional credibility to the process and enhances the reputation of the business as a result.
Andy Perry, Head of HR, Radioactive Waste Management Limited | Head of HR, Radioactive Waste Management Limited
Most organisations are familiar with using mediation in the context of conflicts that arise between individuals in the workplace but what about where issues arise within… Read more »
For International Women's Day 2019 Alison and Dionne talk about two women who inspire them: Mo Mowlam [caption id="attachment_1343" align="alignright" width="200"] Photo credit: The Guardian[/caption] I… Read more »
Mediation can also be used very effectively where there is a team or group conflict. One recent case involved a well established and highly experienced team who were having difficulty with their current manager.
Many mediation cases involve allegations of bullying, harassment or discrimination. Mediation allows these issues to be aired in a safe environment, enabling individuals to “deal with the elephant in the room”.