CIPD in Wales Awards 2024 Best Learning and Development Initiative
We had a fabulous evening at the CIPD in Wales awards on Friday! We wined, we dined and we danced the night away. It was fantastic… Read more »
Email: [email protected] Tel: 08000 489235 LinkedIn
Expert in: Mediation Services Workplace Investigations Supporting Organisations
Lousha is an experienced, dynamic, solutions focused employment lawyer, HR consultant and accredited mediator. Lousha is highly regarded for her personable and professional approach and her unrivalled people skills. She communicates naturally and effectively and has a unique ability to successfully manage complex situations. Her legal training and decade of experience as an employment lawyer greatly enhances her offering as a HR consultant and mediator.
Lousha commenced her legal career at Hugh James and was an integral member of the employment law team for almost a decade. During this time, she advised a diverse client group on a wide range of contentious and non-contentious employment matters and the practical application of a wide range of HR based topics including unfair dismissal, disciplinary and grievance procedures, performance and conduct issues, redundancies and restructures, absence management, bullying and harassment, discrimination and diversity, talent management and change initiatives.
Lousha’s has undertaken a number of complex workplace investigations, Lousha has an ability to manage complex situations effectively- her willingness to examine the situation from all angles and then deliver balanced findings together with clear, pragmatic advice and recommendations. She consistently receives excellent feedback about her ability to build rapport, her management of expectations, her active listening skills and her effective questioning technique.
These skills are invaluable to the informal conflict resolution work that Lousha has now done both as an accredited mediator and in supporting on a number of Neutral Assessment processes for a wide variety of clients.
Lousha is also able to draw on her in depth legal knowledge and technical expertise to assist the organisation during the internal process and to effectively manage the risk of legal claims.
Lousha lives in Barry. She loves to spend time with her friends as family and travels as much as work allows!
To contact Lousha: [email protected]
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I have found the experience of coaching extremely positive. From the initial assessment of my traits (using the CDP Model) to working one to one with Naomi, I have managed to identify personal development objectives and have been provided with new techniques and support to achieve them. I cannot recommend this service more, especially for people in the Veterinary industry that often do not receive these skills within their training. I feel much more confident in completing my job role with minimal personal stress.
Emma Martin, Head RVN and JVP, Vets4Pets |
We had a fabulous evening at the CIPD in Wales awards on Friday! We wined, we dined and we danced the night away. It was fantastic… Read more »
3 new members of the Resolution at Work team have recently become certified in the fantastic Conflict Dynamics Profile model for conflict coaching, and we have… Read more »
It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.
Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.