Expert in: Mediation Services Supporting Organisations
John’s career as a mediator started in 1996 as a community mediator working with neighbours in dispute in Bristol. Transferring his experience to workplace mediation, following training and accreditation with CEDR, led to the creation of Mediation at Work Ltd in 2000.
John has conducted over 100 workplace mediations. He is an accredited mediator with CEDR (Centre for Effective Dispute Resolution) and the ADR Group. He is also a member of CIPD (Chartered Institute of Personnel and Development), a member of the Civil Mediation Council and sat on the Board of the Council for Restorative Justice in Bristol for a number of years.
John’s approach is facilitative enabling the parties themselves to create constructive ways forward whilst acknowledging the issues between them. His firm and responsive manner quickly establishes a relationship of trust with the parties. His focus is on enabling the parties to create or restore, where appropriate, an effective working relationship.
John’s background in management and training, as well as his involvement with organisations large and small, enables him to relate to people at all levels in organisations. As well as working with individuals, John works with teams and whole organisations where the involvement of an independent, impartial third party to facilitate negotiations would be helpful.
In 2016 John has taken the decision to step down in his role as Managing Director of Mediation at Work. John is passionate about continuing his work to create conflict positive organisations and can still be instructed as a consultant.
Much of John’s spare time is spent rehearsing and performing with Kettle of Fish, a six-man acapella group with a quirky repertoire and a growing reputation. Lots more information on their Facebook page and web site.
John is also a baker and we are told that his wholemeal spelt sourdough is a feast of a loaf. With partner, Joy, travelling around the UK and Europe in their emerald green campervan and chilling out at Womad Music Festival completes the “John at play” picture
To Contact John:
Email: [email protected]
Tel: 0117 373 9192
Mobile: 0795 441 0236
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It’s always been an absolute pleasure to work with Dionne. She is always professional, prompt to respond and looking for a constructive outcome in every situation. We have greatly appreciated the work she has done for us. Working with witnesses in what can often be challenging circumstances requires a high level of emotional intelligence and skill. Throughout Dionne managed every meeting with professionalism and sensitivity, working towards a constructive outcome for all parties. Her communication was prompt and focussed and allowed the company to entrust her with managing a complex situation greatly enhancing the value to the business and to managers involved. This is an incredibly challenging environment and Resolution at work and, Dionne in particular, have delivered for the company without fail. The value gained from being able to trust Dionne/Resolution at Work to manage complex casework has been immensely valuable to the organisation. It gives an independent and professional credibility to the process and enhances the reputation of the business as a result.
Andy Perry, Head of HR, Radioactive Waste Management Limited | Head of HR, Radioactive Waste Management Limited
Most organisations are familiar with using mediation in the context of conflicts that arise between individuals in the workplace but what about where issues arise within… Read more »
For International Women's Day 2019 Alison and Dionne talk about two women who inspire them: Mo Mowlam [caption id="attachment_1343" align="alignright" width="200"] Photo credit: The Guardian[/caption] I… Read more »
Mediation can also be used very effectively where there is a team or group conflict. One recent case involved a well established and highly experienced team who were having difficulty with their current manager.
Many mediation cases involve allegations of bullying, harassment or discrimination. Mediation allows these issues to be aired in a safe environment, enabling individuals to “deal with the elephant in the room”.