Naomi Headland

Naomi at Work:

Naomi joined the Resolution at Work team as Executive Assistant in June 2022, and continues to use her organisational skills to support our consultants. She is the first point of contact for all of our clients and loves building client relationships and flying the flag for postive conflict resolution at every opportunity. She has recently completed training as a CDP certified conflict coach, and is looking forward to training as a workplace mediator to support the growing demand we are seeing for this service.

Naomi’s background is in Veterinary administration, where she managed a very busy team in a large independent practice and learned the real meaning of ‘calm under pressure!’ Prior to this she was a freelance copywriter for a wide variety of clients, and now uses these skills to manage the Resolution at Work blog and social media pages. Come and say hi on LinkedIn!

Naomi at Play:

Naomi enjoys walking her Italian Greyhound Salty in the glorious countryside near home in Berkshire and cooking as much as possible from her rather extensive cookbook collection. Naomi is dipping a cautious toe into the chilly world of wild swimming and was proud to have braved Bude Sea Pool on the coldest day of the year in January! She loves spending time with family and friends in Devon and Dorset and travels to see them whenever she can.

To contact Naomi:

Email: [email protected]

Tel: 08000 489235

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Testimonials

I have found the experience of coaching extremely positive. From the initial assessment of my traits (using the CDP Model) to working one to one with Naomi, I have managed to identify personal development objectives and have been provided with new techniques and support to achieve them. I cannot recommend this service more, especially for people in the Veterinary industry that often do not receive these skills within their training. I feel much more confident in completing my job role with minimal personal stress.
Emma Martin, Head RVN and JVP, Vets4Pets

Testimonial

I have found the experience of coaching extremely positive. From the initial assessment of my traits (using the CDP Model) to working one to one with Naomi, I have managed to identify personal development objectives and have been provided with new techniques and support to achieve them. I cannot recommend this service more, especially for people in the Veterinary industry that often do not receive these skills within their training. I feel much more confident in completing my job role with minimal personal stress.

Emma Martin, Head RVN and JVP, Vets4Pets |

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Group Conflict – Conflicts between teams

It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.

Conflict Coaching – Shareholder/Director dispute

Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.