Resolution at Work

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Naomi Headland

Expert in: Mediation Services Conflict Coaching


Naomi at Work:

Naomi joined Resolution at Work in 2022, and continues to support our team of consultants. Naomi is the first point of contact for clients, managing the day to day organisation of projects and services start to finish. Naomi is passionate about building client relationships and flying the flag for postive conflict resolution at every opportunity. Naomi also completes client work for Resolution at Work, as a CMC registered mediator and accredited coach.

Naomi’s background is in Veterinary administration, where she managed a very busy team in a large independent practice and learned the true meaning of ‘calm under pressure!’ Come and say hi on LinkedIn!

Naomi at Play:

Naomi loves walking her Italian Greyhound Salty in the countryside and along the canal near her home in Wiltshire and cooking for friends and family in her tiny kitchen. Naomi has recently taken up pottery, and is dipping a cautious toe into the chilly world of wild swimming. She was proud to have braved Bude Sea Pool on the coldest day of the year!

To contact Naomi:

Email: [email protected]

Tel: 08000 489235

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"Unrivalled expertise and range of experience including workplace mediation, HR, legal, facilitation, coaching and training. We approach all our services with the aim of positively enhancing relationships and organisational performance."

Our team of experts

Conflict Management Training for HR, Teams and Managers

An award-winning training day designed to empower staff to positively manage workplace conflict

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What we do

  • Conflict and Resilience Coaching

  • Mediation Services

  • Conflict Training & Workshops

  • Neutral Assessments & Investigations

Who We Work With

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The Manager’s Guide to Mediating Conflict

The Manager's Guide to Mediating Conflict

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Testimonials

  • I have found the experience of coaching extremely positive. From the initial assessment of my traits (using the CDP Model) to working one to one with Naomi, I have managed to identify personal development objectives and have been provided with new techniques and support to achieve them. I cannot recommend this service more, especially for people in the Veterinary industry that often do not receive these skills within their training. I feel much more confident in completing my job role with minimal personal stress.

    Emma Martin, Head RVN and JVP, Vets4Pets

Case Studies

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Keep up to date!

Follow us on LinkedIn, where we provide details of latest news, upcoming events and links to interesting articles around the topic of conflict resolution, mediation and training.

Testimonial

I have found the experience of coaching extremely positive. From the initial assessment of my traits (using the CDP Model) to working one to one with Naomi, I have managed to identify personal development objectives and have been provided with new techniques and support to achieve them. I cannot recommend this service more, especially for people in the Veterinary industry that often do not receive these skills within their training. I feel much more confident in completing my job role with minimal personal stress.

Emma Martin, Head RVN and JVP, Vets4Pets |

More Testimonials »

Latest from the Blog

CIPD in Wales Awards 2024 Best Learning and Development Initiative

We had a fabulous evening at the CIPD in Wales awards on Friday! We wined, we dined and we danced the night away. It was fantastic… Read more »

Spotlight on: Conflict Coaching

3 new members of the Resolution at Work team have recently become certified in the fantastic Conflict Dynamics Profile model for conflict coaching, and we have… Read more »

View all blog articles »

Featured Case Studies

Group Conflict – Conflicts between teams

It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.

Read more »

Conflict Coaching – Shareholder/Director dispute

Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.

Read more »

View all case studies »

Who we work with
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© Copyright Resolution at Work Ltd 2025

Resolution at Work Ltd
Registered address: 7 Ty Nant Court, Morganstown, Cardiff, CF15 8LW

Company number 07480527
Registered in England & Wales

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