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This 5-day programme covers all aspects of the learning required to start practising as a workplace mediator. The training can be provided in-house as part of setting up an in-house mediation scheme. Ideal delegate numbers are between 6-12 delegates.
The programme is accredited with OCN London. You receive an OCN London credit certificate for your achievements. You will also receive Resolution at Work’s Certificate in Workplace Mediation. Successful participants will gain awards of credits for units one and two. Each unit carries three credits at level three.
The programme includes 40 hours of contact time and around 20 hours of private study time.
By the end of the programme learners will be able to:
Additionally, participants will have had the opportunity to develop skills and techniques that will have applications in all aspects of their work.
Two trainers will work with the group throughout the programme and the maximum group size will be 12. Both trainers are practising mediators with experience of leading this programme in a variety of settings.
If you are interested in discussing an in-house course then please contact Dionne Dury via the contact page.
£1,500 plus VAT per delegate.
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From my perspective the whole process has gone very smoothly, from my initial call with Alison through to Sarah your office manager completing our new supplier paperwork and of course John for being proactive in contacting me. Both [redacted] and [redacted] have also asked me to pass on their thanks to you, [redacted] also mentioned he was very impressed with the service that has been provided.
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We are all having to adapt rapidly to many challenges during this difficult time. I have to admit that I have been struggling to come to… Read more »
[caption id="attachment_1434" align="alignright" width="300"] Resolution at Work workshop delivered in collaboration with CIPD West of England, 27 February 2020[/caption] We were recently delivering a workshop in… Read more »
Mediation can also be used very effectively where there is a team or group conflict. One recent case involved a well established and highly experienced team who were having difficulty with their current manager.
Many mediation cases involve allegations of bullying, harassment or discrimination. Mediation allows these issues to be aired in a safe environment, enabling individuals to “deal with the elephant in the room”.