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This 5-day programme covers all aspects of the learning required to start practising as a workplace mediator. The training can be provided in-house as part of setting up an in-house mediation scheme. Ideal delegate numbers are between 6-12 delegates.
The programme includes 40 hours of contact time and around 20 hours of private study time.
By the end of the programme learners will be able to:
Additionally, participants will have had the opportunity to develop skills and techniques that will have applications in all aspects of their work.
Two trainers will work with the group throughout the programme and the maximum group size will be 12. Both trainers are practising mediators with experience of leading this programme in a variety of settings.
If you are interested in discussing an in-house course then please contact us via the contact page.
£1,500 plus VAT per delegate.
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Hayley’s report was very professional, it dealt with all the issues raised and was particularly thorough. She had clearly taken the time to fully understand all of the issues and background. It was complex but the report really helped to break it down and I’m hoping we can progress in a positive manner following the recommendations.
Group HR Manager, Energy Sector |
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It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.
Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.