Spotlight on: Conflict Coaching
3 new members of the Resolution at Work team have recently become certified in the fantastic Conflict Dynamics Profile model for conflict coaching, and we have… Read more »
Email: [email protected] Tel: 08000 489235 LinkedIn
Many mediation cases involve allegations of bullying, harassment or discrimination. Mediation allows these issues to be aired in a safe environment, enabling individuals to “deal with the elephant in the room”.
This case involved two employees whose relationship had completely broken down. One of the employees concerned was gay. Another employee had subjected him to homophobic abuse. He had raised a formal grievance following which the perpetrator was dismissed. The mediation was with another colleague who it was alleged had been a bystander and who was now ostracising the gay employee.
The mediation session allowed both employees to air their concerns. The “bystander” felt aggrieved that the grievance had lead to the dismissal of a close friend with considerable impact on his family. The other employee was able to express clearly the impact that the abuse had had on him personally and in a way that lead to real learning and a better understanding between them.
Our newsletter provides details of latest news, upcoming events and links to interesting articles around the topic of conflict resolution, mediation and training.
The report was very professional, it dealt with all the issues raised and was particularly thorough. It clearly took the time to fully understand all of the issues and background. It was complex but the report really helped to break it down and I’m hoping we can progress in a positive manner following the recommendations.
Group HR Manager, Energy Sector |
3 new members of the Resolution at Work team have recently become certified in the fantastic Conflict Dynamics Profile model for conflict coaching, and we have… Read more »
Happy New Year! We hope you all enjoyed some downtime over what can be a hectic period. For obvious reasons, 'Resolution' is always at the forefront… Read more »
It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.
Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.