Many mediation cases involve allegations of bullying, harassment or discrimination. Mediation allows these issues to be aired in a safe environment, enabling individuals to “deal with the elephant in the room”.
This case involved two employees whose relationship had completely broken down. One of the employees concerned was gay. Another employee had subjected him to homophobic abuse. He had raised a formal grievance following which the perpetrator was dismissed. The mediation was with another colleague who it was alleged had been a bystander and who was now ostracising the gay employee.
The mediation session allowed both employees to air their concerns. The “bystander” felt aggrieved that the grievance had lead to the dismissal of a close friend with considerable impact on his family. The other employee was able to express clearly the impact that the abuse had had on him personally and in a way that lead to real learning and a better understanding between them.
Our newsletter provides details of latest news, upcoming events and links to interesting articles around the topic of conflict resolution, mediation and training.
It’s always been an absolute pleasure to work with Dionne. She is always professional, prompt to respond and looking for a constructive outcome in every situation. We have greatly appreciated the work she has done for us. Working with witnesses in what can often be challenging circumstances requires a high level of emotional intelligence and skill. Throughout Dionne managed every meeting with professionalism and sensitivity, working towards a constructive outcome for all parties. Her communication was prompt and focussed and allowed the company to entrust her with managing a complex situation greatly enhancing the value to the business and to managers involved. This is an incredibly challenging environment and Resolution at work and, Dionne in particular, have delivered for the company without fail. The value gained from being able to trust Dionne/Resolution at Work to manage complex casework has been immensely valuable to the organisation. It gives an independent and professional credibility to the process and enhances the reputation of the business as a result.
Andy Perry, Head of HR, Radioactive Waste Management Limited | Head of HR, Radioactive Waste Management Limited
Most organisations are familiar with using mediation in the context of conflicts that arise between individuals in the workplace but what about where issues arise within… Read more »
For International Women's Day 2019 Alison and Dionne talk about two women who inspire them: Mo Mowlam [caption id="attachment_1343" align="alignright" width="200"] Photo credit: The Guardian[/caption] I… Read more »
Mediation can also be used very effectively where there is a team or group conflict. One recent case involved a well established and highly experienced team who were having difficulty with their current manager.
Many mediation cases involve allegations of bullying, harassment or discrimination. Mediation allows these issues to be aired in a safe environment, enabling individuals to “deal with the elephant in the room”.