Unlock the skills to transform conflict into collaboration with our Conflict Coaching Training Course. Designed for professionals with experience in conflict resolution or coaching, this practical programme equips you with the tools, techniques and confidence to coach others through difficult situations.
Conflict is an inevitable part of personal and professional life. But with the right approach, it can become a catalyst for growth, stronger personal relationships, and better outcomes. This course introduces you to the principles and approaches of conflict coaching, helping you guide individuals to find constructive solutions and manage disputes effectively.
By the end of this course you will:
Understand the different conflict options and where coaching fits in
Gain a solid grounding in the key principles of conflict
Learn how to identify conflict triggers and navigate challenging conversations
Build advanced conflict management skills, including questioning techniques
Practice real-world coaching through demonstrations, exercises and feedback
By the end of the course delegates will: –
Understand conflict resolution options and how conflict coaching fits in
Understand the key principles of conflict coaching
An overview of conflict coaching approaches
Models and sources available for wider learning
Questioning techniques and language
Demonstration of approaches in action
A mix of lecturing, experiential learning and use of case studies
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It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.
Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.