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Of all the mediation training providers we contacted, your refreshing approach shone through. Where others sent a proposal, you insisted on visiting us to understand our challenges and culture.
I believe this is why your bespoke accredited mediation training programme proposal addressed all our needs. You also made it clear that the best outcome of us held equal importance to you.
You and your colleague worked hard to make our training programme relevant and valuable. Each day flowed naturally into the next, which made it easy for us to absorb new information. Your lively style and patient support throughout kept everyone engaged.
The many real-life examples showed us how to apply our new knowledge in everyday situations. All eight of our team who attended your course now feel comfortable to use mediation methods. This is demonstrated by the quick wins achieved much sooner than expected.
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I have found the experience of coaching extremely positive. From the initial assessment of my traits (using the CDP Model) to working one to one with Naomi, I have managed to identify personal development objectives and have been provided with new techniques and support to achieve them. I cannot recommend this service more, especially for people in the Veterinary industry that often do not receive these skills within their training. I feel much more confident in completing my job role with minimal personal stress.
Emma Martin, Head RVN and JVP, Vets4Pets |
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It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.
Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.