Mark Hendy

April 19th, 2017

Of all the mediation training providers we contacted, your refreshing approach shone through. Where others sent a proposal, you insisted on visiting us to understand our challenges and culture.

I believe this is why your bespoke accredited mediation training programme proposal addressed all our needs. You also made it clear that the best outcome of us held equal importance to you.

You and your colleague worked hard to make our training programme relevant and valuable. Each day flowed naturally into the next, which made it easy for us to absorb new information. Your lively style and patient support throughout kept everyone engaged.

The many real-life examples showed us how to apply our new knowledge in everyday situations. All eight of our team who attended your course now feel comfortable to use mediation methods. This is demonstrated by the quick wins achieved much sooner than expected.

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The report was very professional, it dealt with all the issues raised and was particularly thorough. It clearly took the time to fully understand all of the issues and background. It was complex but the report really helped to break it down and I’m hoping we can progress in a positive manner following the recommendations.

Group HR Manager, Energy Sector |

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