Deputy Director of HR, University of Bath

April 12th, 2016

The University has worked with Mediation at Work over a number of years. They have trained our internal mediators for student and staff matters and we have also used them for mediating and supporting particularly complex or challenging inter-staff matters. I have found their input to be helpful and worthwhile and to have consistently led to improved outcomes.

Based on the feedback that I have received from those with whom they have worked, I have found John and Liz’s approach to be professional, confidential, trustworthy, calm, sensitive and empathetic as well as being insightful, confidence-instilling and able to challenge and facilitate individuals appropriately to make important progress.

I particularly value the consistency and thoughtfulness of Mediation at Work’s input and how their independence from our organisation enables them to achieve more. I would recommend them to other organisations.

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