
CIPD in Wales Awards 2024 Best Learning and Development Initiative
We had a fabulous evening at the CIPD in Wales awards on Friday! We wined, we dined and we danced the night away. It was fantastic… Read more »
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Individual meetings with team members identified a number of issues which were collated into a non-attributable report with recommendations for action. The conclusions were fed back to the management team in a sensitive and constructive way and then subsequently the main findings were shared with the wider team. The issues raised included concerns with the management of the team and workload pressure due to a lack of planning. A particular concern was how relationships with other teams was managed; other teams where felt to be adding to workload pressures with some senior management dealing with staff inappropriately. It was felt that this was not being tackled. An action plan was agreed and implemented resulting in improved relationships and changes to conduct of others.
The process enabled issues to be identified in a safe environment and in a way that enabled employees to be open and honest; this included issues which management were not previously aware of and which could be feedback to others. The process was empowering, improved engagement and resulted in positive changes.
For more information on how a Neutral Assessment process may help please see here.
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I have found the experience of coaching extremely positive. From the initial assessment of my traits (using the CDP Model) to working one to one with Naomi, I have managed to identify personal development objectives and have been provided with new techniques and support to achieve them. I cannot recommend this service more, especially for people in the Veterinary industry that often do not receive these skills within their training. I feel much more confident in completing my job role with minimal personal stress.
Emma Martin, Head RVN and JVP, Vets4Pets |
We had a fabulous evening at the CIPD in Wales awards on Friday! We wined, we dined and we danced the night away. It was fantastic… Read more »
3 new members of the Resolution at Work team have recently become certified in the fantastic Conflict Dynamics Profile model for conflict coaching, and we have… Read more »
It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.
Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.