CIPD in Wales Awards 2024 Best Learning and Development Initiative
We had a fabulous evening at the CIPD in Wales awards on Friday! We wined, we dined and we danced the night away. It was fantastic… Read more »
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In this case an individual had raised a formal grievance alleging bullying and harassment. This resulted in an exit agreement being reached with the alleged bully leaving the organisation. The complainant had been on long term ill health absence throughout a lengthy and difficult process. There was concern regarding how the complainant could be reintegrated back into the team as it was felt that some team members “blamed” him for having raised a complaint causing disruption and difficulty for others and resulting in a talented team member leaving. The complainant also had concerns regarding a lack of support from senior management during this time.
A number of coaching sessions were held to explore what support was needed to enable the employee to return. Sessions were also held to review the situation post a return to work. The coaching included such things as identifying what conversations needed to take place and how to prepare for these. How to reconcile and accept that some in the team may hold differing views and how to establish influence/restore trust.
The employee was able to successful return and re-establish effective working relationships within the team and with senior management.
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I have found the experience of coaching extremely positive. From the initial assessment of my traits (using the CDP Model) to working one to one with Naomi, I have managed to identify personal development objectives and have been provided with new techniques and support to achieve them. I cannot recommend this service more, especially for people in the Veterinary industry that often do not receive these skills within their training. I feel much more confident in completing my job role with minimal personal stress.
Emma Martin, Head RVN and JVP, Vets4Pets |
We had a fabulous evening at the CIPD in Wales awards on Friday! We wined, we dined and we danced the night away. It was fantastic… Read more »
3 new members of the Resolution at Work team have recently become certified in the fantastic Conflict Dynamics Profile model for conflict coaching, and we have… Read more »
It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.
Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.