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We cannot help but be shaped by our background, cultural environment and personal experiences. Whilst it is inevitable that unconscious bias exits the important thing is to be aware of our inner prejudices. Mediation provides a perfect forum within which parties can speak openly and confidentially about… Read more »
The confidentially of mediation provides a safe environment to have a frank conversation which can explain the impact of conduct, clarify misunderstanding and assumptions and discuss what needs to change. This provides a real opportunity for learning and increased understanding. It is wonderful when you see the… Read more »
Many cases involve “personality clashes” or different people styles. Mediation is a perfect process to enable parties to understand these differences and find more effective ways of working together. One such case involved a clash between two senior employees; there had been a change to the senior… Read more »
Mediation was requested to help two colleagues resolve issues that had arisen between them as a result of a change of management and proposed restructure of the organisation. This case was completed in one day and commenced with separate private meetings with each party, followed by a… Read more »
Many mediation cases involve allegations of bullying, harassment or discrimination. Mediation allows these issues to be aired in a safe environment, enabling individuals to “deal with the elephant in the room”. This case involved two employees whose relationship had completely broken down. One of the employees concerned… Read more »
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I have found the experience of coaching extremely positive. From the initial assessment of my traits (using the CDP Model) to working one to one with Naomi, I have managed to identify personal development objectives and have been provided with new techniques and support to achieve them. I cannot recommend this service more, especially for people in the Veterinary industry that often do not receive these skills within their training. I feel much more confident in completing my job role with minimal personal stress.
Emma Martin, Head RVN and JVP, Vets4Pets |
We had a fabulous evening at the CIPD in Wales awards on Friday! We wined, we dined and we danced the night away. It was fantastic… Read more »
3 new members of the Resolution at Work team have recently become certified in the fantastic Conflict Dynamics Profile model for conflict coaching, and we have… Read more »
It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.
Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.