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The CINERGY model enabled the individual to better understand the conflict situation from both perspectives and the contribution that each was making to the situation. The Confict Dynamics Profile also enabled better understanding of constructive and destructive behaviours and hot buttons. Options for resolution and action were… Read more »
The coaching enabled the employee to better understand the conflict situation and how he may have contributed to this by his communication style and his reactions and responses to conflict. As the employee’s resilience and confidence was badly impacted support was also provided to work on improving… Read more »
In this case an individual had raised a formal grievance alleging bullying and harassment. This resulted in an exit agreement being reached with the alleged bully leaving the organisation. The complainant had been on long term ill health absence throughout a lengthy and difficult process. There was… Read more »
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I have found the experience of coaching extremely positive. From the initial assessment of my traits (using the CDP Model) to working one to one with Naomi, I have managed to identify personal development objectives and have been provided with new techniques and support to achieve them. I cannot recommend this service more, especially for people in the Veterinary industry that often do not receive these skills within their training. I feel much more confident in completing my job role with minimal personal stress.
Emma Martin, Head RVN and JVP, Vets4Pets |
We had a fabulous evening at the CIPD in Wales awards on Friday! We wined, we dined and we danced the night away. It was fantastic… Read more »
3 new members of the Resolution at Work team have recently become certified in the fantastic Conflict Dynamics Profile model for conflict coaching, and we have… Read more »
It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.
Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.