Blue Monday; the most depressing day of the year! What can you do to beat the Monday Blues? By Dionne Dury

January 16th, 2019

No, we’re not referring to the 80’s pop song by New Order! Blue Monday occurs on the third Monday of January; it is considered to be the most depressing day of the year as it follows all of the festive cheer and frivolity of Christmas and the bills will now be starting to come in! In 2019, that day will be Monday, 21 January.

It is no secret that employee well-being and employee happiness is linked with increased productivity and employee engagement. Science also tells us that stress, unhappiness and worry can increase tensions and conflict. Stress triggers our “flight or fight” response and we are then unable to think as clearly or rationally. This is something that we, as conflict resolution experts, see regularly and we use a number of skills and techniques to focus on enabling people to move out of a stressed state so that they can listen more effectively, think more creatively and move away from the fixed positions that people take up in conflict.

In honour of Blue Monday, we thought we would share some of the skills and techniques that we use as conflict resolution experts.

1. Creating Calm – we use a number of techniques to create calm, including establishing trust and rapport.
2. Remaining neutral – keeping an open mind and not jumping to conclusions will help to demonstrate neutrality.
3. Deep listening – if individuals feel that they have been listened to and understood this is very powerful in establishing the right environment for a constructive conversation.
4. Choose your words – Use of appropriate and neutral language and avoidance of negative words/criticism will also be of real benefit.
5. Watch your body language – what we communicate non-verbally will have an impact so be aware of your own body language as well as the other persons.

We hope you get through Blue Monday without too much difficulty; just remember that Fizzy Friday is only four days away!

For further conflict skills guidance we have:-
• In-house training courses on a range of conflict resolution skills (see here for further details)
• A free bite size taster session “Words Matter” on 14th March 2019 (details here).

To discuss any training requirements please contact us on 07808 829545/01446 760993 (Wales) 07766562730/0117 3739192 (England) or email us at [email protected]

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It’s always been an absolute pleasure to work with Dionne.  She is always professional, prompt to respond and looking for a constructive outcome in every situation.  We have greatly appreciated the work she has done for us. Working with witnesses in what can often be challenging circumstances requires a high level of emotional intelligence and skill.  Throughout Dionne managed every meeting with professionalism and sensitivity, working towards a constructive outcome for all parties.  Her communication was prompt and focussed and allowed the company to entrust her with managing a complex situation greatly enhancing the value to the business and to managers involved.  This is an incredibly challenging environment and Resolution at work and, Dionne in particular, have delivered for the company without fail. The value gained from being able to trust Dionne/Resolution at Work to manage complex casework has been immensely valuable to the organisation.  It gives an independent and professional credibility to the process and enhances the reputation of the business as a result.

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