Archive for June, 2015

Conflict Resolution; A Mug’s Game?

June 26th, 2015

At my recent book launch party I demonstrated some conflict resolution skills and principles using a somewhat hammed up and seemingly trivial dispute around one colleague (Ethel) being upset by another colleague (Martin) using her mug. This got me thinking about the link between conflict resolution and… Read more »

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From my perspective the whole process has gone very smoothly, from my initial call with Alison through to Sarah your office manager completing our new supplier paperwork and of course John for being proactive in contacting me. Both [redacted] and [redacted] have also asked me to pass on their thanks to you, [redacted] also mentioned he was very impressed with the service that has been provided.

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Bullying and harassment – Manufacturing

Many mediation cases involve allegations of bullying, harassment or discrimination. Mediation allows these issues to be aired in a safe environment, enabling individuals to “deal with the elephant in the room”.

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