CIPD in Wales Awards 2024 Best Learning and Development Initiative
We had a fabulous evening at the CIPD in Wales awards on Friday! We wined, we dined and we danced the night away. It was fantastic… Read more »
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I recently had the experience of attending court to give evidence and being subjected to cross-examination. This was probably one of the most daunting experiences of my professional life. Whilst I have plenty of experience of litigation from a solicitors perspective this was an entirely different experience and not one that I ever want to have to repeat. However, trying to take a positive from every experience in life, I was determined to use this as an opportunity for learning and I could not help myself comparing the legal process to my experience of workplace mediation in practice.
The trials of court
The Mediation process
Conclusions
I am not sure that you could say that either process really gets to the truth of matters, as each persons version of the truth is inevitably different. However, mediation will attempt to achieve an understanding between the parties and whatever the outcome it is a learning experience; this is not part of the legal process.
Being a party in either process is not an entirely pleasant experience. Mediation is not an easy option and I know from experience that parties are often nervous and anxious. That said, given the choice, I would opt for mediation every time.
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The report was very professional, it dealt with all the issues raised and was particularly thorough. It clearly took the time to fully understand all of the issues and background. It was complex but the report really helped to break it down and I’m hoping we can progress in a positive manner following the recommendations.
Group HR Manager, Energy Sector |
We had a fabulous evening at the CIPD in Wales awards on Friday! We wined, we dined and we danced the night away. It was fantastic… Read more »
3 new members of the Resolution at Work team have recently become certified in the fantastic Conflict Dynamics Profile model for conflict coaching, and we have… Read more »
It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.
Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.