Archive for December, 2011

Can conflict management approaches help to resolve the public sector industrial relations dispute?

December 5th, 2011

Do the normal rules apply? Clearly there are complex issues here which are being played out very publicly. There are also large numbers of people and interest groups involved who are communicating in ways which are particularly unhelpful and leading to greater conflict. However an understanding of how conflict arises and… Read more »

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Testimonial

From my perspective the whole process has gone very smoothly, from my initial call with Alison through to Sarah your office manager completing our new supplier paperwork and of course John for being proactive in contacting me. Both [redacted] and [redacted] have also asked me to pass on their thanks to you, [redacted] also mentioned he was very impressed with the service that has been provided.

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What we can do!

We are all having to adapt rapidly to many challenges during this difficult time. I have to admit that I have been struggling to come to… Read more »

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Featured Case Studies

Bullying and harassment – Manufacturing

Many mediation cases involve allegations of bullying, harassment or discrimination. Mediation allows these issues to be aired in a safe environment, enabling individuals to “deal with the elephant in the room”.

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