CIPD in Wales Awards 2024

Best Learning and Development Initiative

In recognition of our Resolve! training course we won the CIPD in Wales Best Learning and Development initiative in 2024. In particular we were praised for having an engaging team and creating a supportive learning environment.

Resolve! is a hugely enjoyable and interactive training day that works to imbed new learning and raise awareness of the true cost and impact of conflict. We have seen fabulous results from the course and we’re really proud of the impact that it has had for our trail-blazing early adopting clients! We can’t wait to share it further. Resolve! is a game-based training day based around workplace conflict scenarios. It’s quick to learn and challenges teams to make true-to-life decisions, considering the consequences of their actions or non-action and covering commonplace challenges your teams may face:

How to identify conflict

When to act, when not to act

What tools and options are available

Formal vs informal processes

You can see the other fabulous winners here.

Have a look at our Resolve! page for a great video and some more info, and get in touch if you’d like to discuss how Resolve! could work for your team or organisation.

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Featured Case Studies

Group Conflict – Conflicts between teams

It is not uncommon for conflict to arise between different teams. This can have considerable impact on both individuals and performance. A number of approaches can be used in this sort of scenario, including neutral assessment, team facilitation and group mediation.

Conflict Coaching – Shareholder/Director dispute

Agreement could not be reached to enter into mediation in this situation and therefore coaching was an alternative support provided to one of the parties. The relationship between a majority shareholder and a shareholder/director was causing conflict. The relationship would be ok at times but disagreements would flare up from time to time and this was beginning to impact on the business.