Top 10 Tips for Having Difficult Conversations at Work – by Dionne Dury
It is par for the course as a manager that you will face having difficult conversations with staff from time to time. Such conversations might include… Read more »
Expert in: Mediation Services Conflict Training
Liz at Work:
Liz is an Accredited mediator with over 25 years’ experience of delivering mediation services across a range of fields; workplace, NHS complaints, disability rights conciliation and community mediation (neighbour disputes and homelessness). Liz specialises in workplace mediation where people are in serious conflict to the extent that it is affecting their work output and the wider team, as well as the individuals’ own health and well-being. She also facilitates large group events.
Liz has delivered well over 100 mediations and is a recognised as an expert in the field of intractable personal disputes with a high emotional content. She draws on her senior level management experience in the not-for-profit sector as well as her involvement as a lay member on her local NHS Primary Care Trust to inform her work as a workplace mediator. Her workplace mediation practice to date has been mainly, but not exclusively, in the public and not-for-profit sectors.
Liz has designed and delivered mediation skills training courses and provides support to organisations developing in-house workplace mediation services. Liz provides ongoing coaching and supervision to practising workplace mediators.
Liz’s approach to workplace mediation is facilitative and is based on the belief that the people in conflict are best placed to find their own solutions. Whilst there can be no guarantee of a particular outcome, this method has proved successful with the majority of cases resulting in agreement between the individuals concerned to support an improved working relationship.
Previously a Director or Mediation at Work Limited Liz can be instructed as a consultant.
Liz At Play:
Liz makes time for swimming and walking the dog most days and regularly meets up with old (in every sense of the word) mountaineering friends to complain about past climbing injuries and
huff and puff up the odd hill.
She has been lucky enough to travel widely with her partner. Her current travel plans include Ghana for a family wedding, and a trip with a friend to Russia and the Baltic.
Based in Bristol for over 30 years, Liz makes the most of its vibrant arts scene and tries to get to London and other venues around the country to visit art exhibitions.She has developed a liking for indulgent spa breaks in Cornwall which appear in her schedule on an annual basis.
To Contact Liz:
Email: [email protected]
Tel: 0117 373 9192
Mobile: 0787 969 3149