Hayley Hughes

Expert in: Workplace Investigations

An experienced and commercially astute HR and L&D professional with a high incidence of emotional intelligence, Hayley combines a professional approach, passion for accountability and driving results with the ability to actively listen, adopt powerful questioning and provide balanced feedback.

20 years front line HR operations experience across manufacturing, banking and telecommunications industries has secured a clear appreciation and understanding of the dynamics of workplace issues. She has considerable experience in workplace investigation.

Specific investigations include:

Fraud and theft resulting in dismissal and referral to the authorities.
Race discrimination and bullying and harassment grievances resulting in dismissal.
A number of other incidents of gross misconduct including grievance bodily harm, drug and alcohol misuse, poaching of clients resulting in dismissals with no Employment Tribunal claims.
Many sickness absence cases resolution either resulting in a full return to work or satisfactory conclusion of employment for both employee and employer.

Hayley has a degree in economics, is an Associate Member of the Chartered Institute of Personnel & Development and is an accredited workplace investigator.

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Testimonials

Thank you for the mediation, I am feeling optimistic going forward that we will be able to move on.

Although I was very nervous and upset, I wanted to say I found the first session extremely helpful and you did put me at my ease. You also helped me to focus on what I wanted to say and how I wanted the mediation meeting to flow. I think this helped immensely for the actual mediation, it did make me focus on what I wanted to achieve and how we would achieve it rather than the vitriolic he said/she said which would not necessarily move the relationship forward.

The discussion we had would not have happened in the work place, and if I had attempted it, I don’t think it would have been as focussed or productive.
Public sector participant in mediaiton

Testimonial

Thank you for the mediation, I am feeling optimistic going forward that we will be able to move on.

Although I was very nervous and upset, I wanted to say I found the first session extremely helpful and you did put me at my ease. You also helped me to focus on what I wanted to say and how I wanted the mediation meeting to flow. I think this helped immensely for the actual mediation, it did make me focus on what I wanted to achieve and how we would achieve it rather than the vitriolic he said/she said which would not necessarily move the relationship forward.

The discussion we had would not have happened in the work place, and if I had attempted it, I don’t think it would have been as focussed or productive.

Public sector participant in mediaiton | Public sector participant in mediation

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